Bjørn Baaberg, senior advisor NKS Distance Education

1. Bjørn Baaberg, senior advisorNKS Distance Education • Present activities, - since April 2002 • Project manager of e-learning: Political Science and Video-production • Online evaluation of NKS customers/students (Questback and LUVIT) • Facilitating on-line training for online NKS tutors (NKS has designed her own introductory program for online tutors) • Coordinator of a national online seminar in Net-pedagogic by NADE. (Supported by the Ministry of Education and Research) • Evaluation report of same seminar, Sept. 02 (avail. in Norw.)

2. Previous e-learning activities (89-01) • Rector of NKS Distance Education (2001-2002) • further transition of courses into an e-learning environment • some 70-80 products delivered as e-learning (ca 7 000 students) • one major problem: how to achieve sound business results by disseminating e-learning products • three other major problems are related to: i) the role of the tutor, ii) the activities of the students, and iii) the design of the net courseware • Senior Advisor, NKS (1992-2001) • (e-learning and other administrative tasks for the NKS Group) • Rector of NKS College (1989 – 92) • one of the two first colleges in Scandinavia to move into e-learning/computer conferencing (1989) – “PortaCom” • Diploma course in Business Administration (online in 1990) • Diploma course in Public Administration (online in 1991) • Organized a number of online seminars for NADE since 1997

3. Online Seminars – NADE1998 - 2002 • In-service training and the use of technology • ICT for dyslectic adults • The workplace as an arena for learning • Norwegian language and background • Web-Based learning Environments in Europe • Net-Pedagogic, - a forum for exchange of ideas and further developments.

4. The 12 Principles of CollaborationSource:moongoose technology Purpose Identity Reputation Environment Governance Groups Communication Boundaries Trust Exchange Expression History ”Designing. Building, and Managing Learning Communities” Seminar at Online-Educa (27.11.02)

5. Purpose: We share a goal or interest Identity: We know who’s who Reputation: We build status on our actions Governance: Our behaviour can be regulated according to shared values Communication: We can share info and ideas Groups: We can relate in smaller numbers Environment: We interact in a shared space Boundaries: We know who belongs Trust: We feel safe in interacting Exchange: We trade knowledge, support, goods, services, and ideas Expression: We have a group identity and we know what the others are doing History: We can track the evolution of the group Underlying Frameworks human needs and structures ”Designing. Building, and Managing Learning Communities” Seminar at Online-Educa (27.11.02)

6. NKS Evaluation of Group Activity Feb. 2002 - Highlights • 44%: there was ”no activity” in the discussion groups • 26%: there was ”a little activity” • 3%: there was ”a lot of activity” • Journalism ---------------- • Political Science, Marketing, European Computer Driving Licence • 49%: they had not been active, - not even read the contributions • 4%: they had participated ”relatively often” • 72%: important to have contact with a tutor • 50%: not important to be in contact with other students (812 respondents – 28% response rate)

7. Summary – Net-Pedagogic-Evaluation - NADE • 176 participants • 86% found the seminar satisfying • Seminar output “as expected” or “positive” for 70% • 86% want to participate in more online seminars • 44% have participated in previous seminars • there was some criticism raised as to the software that was used • most satisfied from ”private sector” – least satisfied from ”public sector” • international attendance is very much welcomed