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Utililizing Cases to Encourage Problem Solving

Explore the use of case studies to encourage critical thinking, communication skills, and real-world problem-solving scenarios for students. Address limitations of traditional methods, improve group work dynamics, and develop multidisciplinary solutions.

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Utililizing Cases to Encourage Problem Solving

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  1. Utililizing Cases to Encourage Problem Solving Eric Abrams Sandra S. Lang

  2. Issues • Beyond the textbook • Problems • Unrealistic • Too simplistic • Often issues are identified for the student • Answer provided stops thinking more critically/deeply • Not current • Publication lag • Actual outcomes known • Additional possible issues/topics not addressed • To provide experience more closely matching “on the job” expectations • Memos • Requires clarity of thinking/explaining, justification, etc. • Presenting rationales • Communication (oral & written) • Organization of information • Thinking on your feet – Q & A during presentation

  3. Critical Thinking • Pricing strategies, prevention (incentive compatibility (responsibility matching authority)) • Issues: • Students often don’t see the issues in given situation • Students tend to want to be given a problem and run numbers • Students tend to develop tunnel vision • Cases often contain multifaceted problems • Identification of problems • Solutions vary by discipline

  4. Case Problem Solutions • Single case with issue to address • Generic entity info • Identify • In-depth views • Discussion • Multidisciplinary • Can be utilized in a capstone undergraduate or MBA course

  5. Group Work • Peripheral problems • Members in conflict • Non-participation (unavoidable?, judged?) • Group leadership • Writing & communication – disjointed vs. flow • Quality • Task oriented • Editing is everyone’s responsibility

  6. Group Work • Enhancements • Brainstorming • Aggregate IQ is greater than individual IQ • Sounding boards • Improves ideas • Builds on ideas • Creates new directions of thought • Identifies problems within case report

  7. Questions? Comments? Suggestions?

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