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An introduction to Families Information Direct (FiND) and the Family Services Directory (FSD) April 2013. In a nutshell… One stop information and advice service for families and practitioners in Redbridge How to reach FiND Helpline (freephone) 0800 587 7500/020 8708 9197 Email

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Presentation Transcript
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An introduction to Families Information Direct (FiND) and the Family Services Directory (FSD)

April 2013

slide2

In a nutshell…

One stop information and advice service for families and practitioners in Redbridge

How to reach FiND

Helpline (freephone)

0800 587 7500/020 8708 9197

Email

find@redbridge.gov.uk

Website

http://find.redbridge.gov.uk

Drop in

Office currently in Hainault

Outreach services

1:1 meetings, group sessions or events available on request

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Family Services Directory (website)

Gateway to thousands of local and national services

Much more than just a directory

12,000 visits per month

Maintained in partnership with partners

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22 Children’s Centres across Redbridge

More than 200 sessions available at any time

Gateway to health, education, employment and family support services for families with 0 to 5s

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All disability/ SEN services available to children and young people aged 0 to 25 years

Informed Families is the main signposting service for support, advice and information

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Parents and Carers Zone

> A wealth of information!

Childcare

Education

Employment

Health

Money

Parenting

Parenting through difficult times

Places to go and Things to do

Staying safe

Young parents

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Parents and Carers Zone

> Health matters

Information and advice portal for families on many health issues

FiND works with health partners to maintain these pages

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Parents and Carers Zone

> Breastfeeding and Infant Feeding

25 services listed inlcuding breastfeeding cafes, workshops and ante/post-natal sessions

Guidance for parents

Links to other areas as relevant

Maintained with the NELFT Breastfeeding and Infant Feeding Team

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Parents and Carers Zone

> Speech and Language Development

29 services listed

Guidance on: Ages and Stages, EAL and bilingualism, Tips for talking and stammering

Maintained with the Speech and Language Therapy Service (SaLT)

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Parents and Carers Zone

> Mental health

27 services listed

Guidance from MIND

Links to other areas

Still a work in progress

Maintained with the Mental Health/ Substance Misuse forum

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Parents and Carers Zone

> Drug and alcohol misuse

22 services listed

Guidance pages

Links to other areas

Still a work in progress

Maintained with the Mental Health/ Substance Misuse forum

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Parents and Carers Zone

> Domestic abuse

Guidance for families

45 services listed

Cover your tracks

Guidance for practitioners

Links to other young people/Kids zones

Maintained with the Domestic Abuse Forum

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New domestic abuse leaflet (available April 2013)

What is domestic abuse?

Is abuse present in my family?

What about my children?

Your rights as

a person

Who can help?

17 services

listed

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What is on MARCo?

  • Main foundation are the directories, including early intervention services
  • Portals on data, maps, contacts, funding, training, local and national strategies

Who is MARCo for?

  • People from all sectors of the children and families workforce in Redbridge

http://find.redbridge.gov.uk

What is MARCo?

  • An online tool for practitioners from all sectors
  • Login feature enables some information to be restricted to practitioners
  • Focus on directories and early intervention services

Where did it come from?

  • Commissioned by the High Risk Families Early Intervention Strategy Group in October 2011. Official launch October 2012

How to access MARCo

  • Via FiND website or through Redbridge i (keyword FiND or MARCo)
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http://find.redbridge.gov.uk

Directories and Early Intervention Services

  • Directories bringing together the full range of services categorised by
  • Council (226)
  • Health (76)
  • Private and voluntary (403)
  • Other public (61)
  • Commissioned services (58)
  • Early Intervention services(617)
  • Alternatively, ‘shop’ for services using filters to narrow down your search, by:
  • age, postal area, days of the week, disability/additional need, local or national service, locality and subject (services by subject)
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http://find.redbridge.gov.uk

Services by Subject

Word cloud illustrating the range of subject areas searchable within MARCo.

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What’s in thesecure areasof MARCo?

Detailed contact lists of colleagues: e.g. PSAs, EWOs, EPs, SENCOs, CAF Team, FiND, Children’s Centres, SLTs

Guidance and referral forms and ‘back office’ info, e.g. waiting lists, training materials, events, meetings and minutes

Can MARCo be used to share or transfer files on families?

No, MARCo is not for sharing of personal data

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http://find.redbridge.gov.uk

Progress so far….

34,500 page views on MARCo since July 2013

2510 ‘members’ from all sectors

Positive feedback from all partners

Local recognition as the place to come for information and resources

National recognition as a beacon of good practice

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http://find.redbridge.gov.uk

More information...

Contact Bruce Hausenloy at Families Information Direct (FiND)

Freephone 0800 587 7500

Email find@redbridge.gov.uk

Website http://find.redbridge.gov.uk