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Enhancing Library Services: Texting in Academic Settings

Explore the impact of mobile communications on academic libraries through a research study surveying mobile students' text usage preferences and awareness of SMS services. General findings reveal insights for improving library reference services. Takeaways include 16 question dimensions and 5 demographic variables discussed in a webinar presentation by Audrey DeFrank and Linda Parker from the University of Nebraska at Omaha. Contact adefrank@unomaha.edu or lparker@unomaha.edu for more information. For access to the presentation and conference proceeding paper, visit http://library.unomaha.edu and http://eric.ed.gov/ERICDocs.

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Enhancing Library Services: Texting in Academic Settings

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  1. What The Text Is Happening?Texting, Mobile Communications and the Academic Library MACRL Webinar – May 17, 2010

  2. Mobile Students

  3. Mobile Libraries

  4. Commercial Text Reference

  5. Library Text Reference and Applications Maui Community College

  6. Text Ur Lib? Research Study • Survey Monkey convenience sample • 16 dimensional questions / 5 demographic • Cell phone ownership/type/text usage • Awareness /Usage of other SMS services • Question asking behavior at Criss • Preferences in reference

  7. General Findings 27-40 19-21

  8. General Findings

  9. Thank you Audrey DeFrank Acting Dean of Libraries University of Nebraska at Omaha adefrank@unomaha.edu Linda Parker Social Sciences Reference Librarian Dr. C.C. and Mabel L. Criss Library University of Nebraska at Omaha lparker@unomaha.edu For a copy of this presentation: http://library.unomaha.edu To read conference proceeding paper on this project: http://eric.ed.gov/ERICDocs/data/ericdocs2sql/content_storage_01/0000019b/80/46/0c/6b.pdf

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