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1. MSIS 5623 Chapter 6 1 Chapter 6
2. MSIS 5623 Chapter 6 2 Chapter Objectives Relate functional areas and business processes to the value chain model.
Identify functional management information systems.
Describe the transaction processing system and demonstrate how it is supported by IT.
Describe the support provided by IT and the Web to production/operations management, including logistics.
Describe the support provided by IT and the Web to marketing and sales.
Describe the support provided by IT and the Web to accounting and finance.
Describe the support provided by IT and the Web to human resources management.
Describe the benefits and issues of integrating functional information systems.
3. MSIS 5623 Chapter 6 3 Functional Areas – Value Chain Perspective
4. MSIS 5623 Chapter 6 4 Functional Areas in a Business
5. MSIS 5623 Chapter 6 5 Functional Information Systems Composed of smaller systems: A functional information system consists of several smaller information systems that support specific activities performed in the functional area.
Integrated or independent: The specific IS applications in any functional area can be integrated to form a coherent departmental functional system, they can be integrated across departmental lines to match a business process or be completely independent.
Interfacing: Functional information systems may interface internally with each other to form the organization-wide information system or externally systems outside the organization.
Supportive of different levels: Information systems applications support the three levels of an organization’s activities: operational, managerial, and strategic
6. MSIS 5623 Chapter 6 6 Functional Information Systems
7. MSIS 5623 Chapter 6 7 Transaction Processing Information Systems The transaction processing system
Monitors
Collects
Stores
Processes
Disseminates information
for all routine core business transactions.
8. MSIS 5623 Chapter 6 8 Transaction Processing Information Systems
9. MSIS 5623 Chapter 6 9 TPS – Flow of Information
10. MSIS 5623 Chapter 6 10 TPS – Online Transaction Processing Systems
11. MSIS 5623 Chapter 6 11 TPS – Typical Transaction Processing (Order)
12. MSIS 5623 Chapter 6 12 TPS – Computer-Integrated Manufacturing
13. MSIS 5623 Chapter 6 13 TPS – Computer-Integrated Manufacturing
14. MSIS 5623 Chapter 6 14 TPS – Product Lifecycle Management
15. MSIS 5623 Chapter 6 15 TPS – Marketing and Sales Systems
16. MSIS 5623 Chapter 6 16 TPS – Marketing and Sales Systems
17. MSIS 5623 Chapter 6 17 TPS – Customer Relations
18. MSIS 5623 Chapter 6 18 TPS – Distribution Channels & In-Store Innovations
19. MSIS 5623 Chapter 6 19 TPS – Marketing Management
20. MSIS 5623 Chapter 6 20 TPS – Accounting and Finance Systems
21. MSIS 5623 Chapter 6 21 TPS – Accounting and Finance Systems Continued
22. MSIS 5623 Chapter 6 22 TPS – Accounting and Finance Systems Continued
23. MSIS 5623 Chapter 6 23 TPS – Human Resources Systems
24. MSIS 5623 Chapter 6 24 TPS – Human Resources Systems continued
25. MSIS 5623 Chapter 6 25 TPS – Enterprise Wide Information Systems
26. MSIS 5623 Chapter 6 26 MANAGERIAL ISSUES
27. MSIS 5623 Chapter 6 27 MANAGERIAL ISSUES Continued