HUD IT Update: REAC 5 Year Strategic Plan James Mauch, Tenmast Software

1. 2011 National Conference HUD IT Update: REAC 5 Year Strategic Plan James Mauch, Tenmast Software

2. Agenda • What’s new with PIC • Submission rule changes • Mandatory use of Issuance of Voucher record • FSS progress reports • REAC 2011-2015 Strategic Plan • Goals and strategies • IT goals • REAC strategic plan and you

3. 2010-2011 pic changes • PIH Notice 2010-25 • Timely Reporting of 50058s • Issuance of Voucher • FSS Requirements

4. Implementation schedule • September 2010 Release – Warnings • September 2011 Release – Fatal Errors

5. Timely reporting • Submit a 50058: • Each time an Action Type 1-15 occurs • Within 60 calendar days from the effective date • Sanctions for Late Reporting - TBD

6. Issuance of voucher - 10 • Must submit Issuance of Voucher record • If not, error returned on: • 1 - New admission • 2 - Annual reexamination (marked as new unit) • 3 - Interim reexamination (marked as new unit) • 4 - Portability move-in • 7 - Other change of unit Existing tenants must have a 10 also!

7. Recommended voucher update • Need to update PIC with 10’s for all households • Two choices to update • Figure out which tenants have Issuance record in PIC • Run report from PIC Viewer sub-module • Compare to your HCV households • Submit Issuance records for missing households • Submit batch of Issuance records for all HCV households • Prepare batch of Issuance records for all households • Ignore errors for tenant that already had record in PIC

8. FSS Reporting requirements • FSS reports must be submitted within 60 days of the effective date • Enrollment • Progress • Exit • An FSS progress report must be completed at least annually for each FSS family

9. Recommended FSS Check up • Prior to September, 2011: • Print list of FSS participants from your system • Print AdHoc Report of FSS participants in PIC • For FSS participants missing in PIC: • Submit ‘enrollment’ record first • Submit ‘progress’ record (annually) • Progress records • Use Annual or Interim Re-exam if the date of FSS progress (17c) is the same as the Effective Date • Otherwise submit Action Type 8 – FSS Addendum

10. REAC 2011-2015 Strategic Plan • Five primary goals: • Produce accurate assisted housing assessments/diagnostics • Meet PIH information needs through quality IT • Deliver superior customer services and products • Support the HUD strategic plan and key initiatives • Build REAC management infrastructure and capability • 23 sub-goals in support of primary goals • 77 strategies in support of sub-goals http://portal.hud.gov/hudportal/documents/huddoc?id=strategicplan.pdf

11. REAC’s IT goals • IT Sub-goals: • Transform REAC into state-of-the-art IT center • Establish reliable, accurate, comprehensive data warehouse • “Establish” accuracy and integrity in IMS/PIC • Develop Next Gen VMS (NGVMS) • Consolidate PIH information into “unified whole” • 16 strategies in support of IT sub-goals • Develop NGVMS is No. 6 in Top 10 strategies • IPT/partners for ‘Unified Whole” objective

12. Creating A ‘Unified Whole’ • Strategy: • Create Integrated Planning Team with PIH partners • Integrate PIH information from all PIH systems • Expand REAC responsibility for all PIH IT systems (WASS) • Develop data warehouse to handle integrated system • Create data integration plan for “don’t talk” systems • Use NGVMS project as stepping stone

13. REAC Top Ten Strategies • * Develop PH Portfolio Management System (replace IMS/PIC) • Create tools to monitor HCV use of NRAs • Review Project Expense Level methodology for PH funding • Implement 5834 for PH project-level management assessments • * Standardize use of IPTs to plan IT needs • * Develop NGVMS • Develop tools for MF portfolio analysis • Improve process for reviewing fiscal audits • * Develop PHAS IV (we just got PHAS III) • * Conduct Business Process Re-engineering for PH program * Likely to have IT impact on PHA’s

14. REAC 5-year plan and you • Get involved: IPTs means you have a forum! • More new IT systems • More systems = more reporting • Hopefully better integrated ;-) • Need for better integration between PHA systems and HUD systems • Greater use of web services to support integration • But won’t see them until 2013+

15. HUD’s IT Legacy • WASS introduced in 2005 to manage security • Married to REAC as an security ‘portal’ to all HUD systems • But still it’s a connected system of ‘stove pipes’ • Variety of architecture and designs • Variety of database technologies • Confusing array of interfaces • No integration option with user systems

16. HUD’s IT Future • .Net architecture • Based on web services • All systems on Oracle database • Web services ‘exposed’ for integration • WASS retained for security

17. Multi-Family Data Management PHA/Operator Tenant Data Voucher Data Payment ContractAdministrator TRACS Payment System

18. iMAX: A Peek At The Future • Submission interface for Multi-family • In 2009, HUD converted from TRACSMail to iMAX – e-mail to web services • Standardized design and architecture • J2EE and Oracle • Web services interface • Open to clients • Industry working group for implementation!

19. TranSend Main Screen

20. TranSend Drill-down

27. Thanks! James Mauch jamesm@tenmast.com 859-455-8061, ext. 223