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Better, Brighter Futures: Approved Preferred Provider Scheme. Master Score System Alec Fraher 2007. Information Box. Document Purpose:
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Better, Brighter Futures: Approved Preferred Provider Scheme Master Score System Alec Fraher 2007
Information Box • Document Purpose: • To provide a balance score card of the evidence submitted by Drug and Alcohol Providers as part of the ‘Fitness for Purpose’ assessment and application for preferred provider status. • The methodology makes use of Lean and Six Sigma technology.
Master Score System: The Whole System P r o c e s s e s O r g a n i s a t i o n o r g a n i s a t i o n X(PEN+PECVA)=2> S t a f f i n g
Master Score System:X(PEN+PECVA)=2> Audited Accounts Financial Management PEN Purchaser Expected Norms Strategic, Relevance and Rationale Supportive and effective partnering Meeting Need – business and clinical governance Optimal Management Originality and Impact Stakeholder Engagement Best practice Resource Allocation Diversity Shared Aspirations
Master Score System: X(PEN+PECVA)=2> Level of Customer Integration (x) Pursues Perfection Processes and Values are Compatible Designed for Customer Demand Values Evident in Client Journey Level of Customer Integration Has a Clear and Transparent Value Base
Master Score System: X(PEN+PECVA)=2> PECVA Provider Evidence of Consistent Value Application Staffing Training and Involvement Attitudes Senior Leadership Engagement Clinical Leadership Processes Adaptability Monitoring Credibility Benefits beyond the person Organisation Aims and Cultural Fit Infrastructure
PECVA: Process Evidence • Monitoring Progress
PECVA: Process Evidence • Adaptability
PECVA: Process Evidence • Credibility
PECVA: Process Evidence • Benefits Beyond the Person
PECVA: Staffing Evidence • Training and Involvement
PECVA: Staffing Evidence • Attitudes
PECVA: Staffing Evidence • Senior Leadership
PECVA: Staffing Evidence • Clinical Leadership
PECVA: Organisation Evidence • Aims and Cultural Fit
PECVA: Organisation Evidence • Infrastructure
Master Score System: Balance Score Card • Monitoring Progress • Adaptability • Credibility • Benefits Beyond the Person • Training and Involvement • Attitudes • Senior Management Leadership • Clinical Leadership • Aims and Cultural Fit • Infrastructure Sample perfect