Handhelds & Wireless Devices What’s the threat?

1. Handhelds & Wireless DevicesWhat’s the threat? Eric Peterson Vice President STARCOMPUTERS epeterson@starcomputers.com

2. Agenda • Wireless Technology Timeline • Common Terminology • Home and Business Devices • Common Types of Wireless Security • Real World Concerns and Threats • Wireless Security Best Practices • Questions

3. TimeLine • Fall of 1999 wireless 802.11b products start shipping • 2000 Microsoft releases Windows 2000 with built in Wireless Support • 2001 Starbucks announces Hotspot launch • 2002 Lucent Technologies demonstrates a seamless handoff between Wi-Fi and 3G cellular networks, enabling users to roam between the two without interrupting their Internet sessions • 142.8 million total smartphone users by end of 2011.

4. Wireless Terms • 802.11 (802.11b) (802.11g) (802.11n) - this is WiFi • WLAN - wireless local area network • Bluetooth – a wireless technology used to connect devices to each other, short range • SSID- service set identifier, a 32-character unique identifier attached to the header of packets sent over a WLAN. The SSID differentiates one WLAN from another • Hotspot –a site that offers Internet access over a wireless local area network through the use of a router connected to a link to an Internet service provider • AP -Wireless access points (APs or WAPs) are specially configured nodes on wireless local area networks (WLANs). Access points act as a central transmitter and receiver of WLAN radio signals.

5. Wireless Everything • Mobile/Smart Phones • Laptops/Tablets • Printers/Scanners • Televisions/Appliances • Credit Card Machines • Video/Surveillance Cameras

6. SmartPhones • Smartphones are mobile phones(personal devices) with: • Internet access • Easily-programmable OS • Rich sensing and communication capabilities • Extra capabilities: Sensors: camera, motion, GPS (location) • Communications: cellular, Bluetooth, Wi-Fi • PC-like functionality

7. Handheld Devices • Blackberry • IPOD/IPAD • Droid O/S Devices • Windows Phone • Palm • Symbian

8. Wireless Security Types • OPEN – is exactly that open to all without any security • WEP – (Wired Equivalent Privacy) WEP has three settings: Off (no security), 64-bit (weak security), 128-bit (a bit better security). WEP is not difficult to crack, and using it reduces performance slightly • WPA/WPA2 – (Wi-Fi Protected Access) successor to WEP that is more difficult to crack. WPA is comparable to having a single lock on your front door, and giving a key to everyone you want to give access to. Keys can be shared. The challenge with WPA is removing someone requires the entire network to be re-keyed and new keys re-distributed to valid users. • 802.1.x - enterprise-level security frequently deployed by Fortune 500 companies with a RADIUS Server, eliminates the common key problem by providing a unique key for each valid user every time they enter the network.

9. Why be concerned? • Sensitive information often exists on these devices. • Employees want to access enterprise data and applications from personal devices. • The use of personal devices increases the risk to any information that is stored on or that can be accessed by those devices. • Regulations associated with sensitive information (HIPPA)(SOX) drive the need for certain controls

10. Threats • Users ability to copy information to the devices or send information from the devices • Direct attack over a network connection • Malicious software • Rogue AP’s • Conduit for exploits to LAN • Iphone (bad apps) jailbreaking • Physical loss or theft of the device ……

11. Lost! • 30% of mobile devices are lost each year (SANS Institute) • 31,544 mobile phones were left in NYC taxicabs during a 6 month period in 2008 (Credant Technologies) • These devices contain: corporate data, corporate e-mail and contacts lists, enterprise access rights • Threat of Bluetooth exploits: bluejacking and bluesnarfingBluejacking: unsolicited image, text, etc. sent to mobile phone over Bluetooth • Bluesnarfing: unauthorized phone access via Bluetooth, can result in theft of contacts, calendar, etc.

12. Best Practices • Enable Auto-Lock • Enable Passcode Lock and power on lock • Keep device up to date • Provision for Remote device Wipe • Known Ap’s with WPA (Wi-Fi Protected Access) Security • Deactivate unnecessary wireless interfaces such as Bluetooth (only way to prevent bluesnarfing)

13. Best Practices cont.. • Use Mobile Device Management Systems: Blackberry Enterprise Server, Good Technology • Establish policies on what information can and can not ne stored on devices • Consider Company supplied devices vs. supporting employee owned devices

14. Conclusion • Handhelds no more or less vulnerable then any computer • Currently few malware or virus exploits in the wild…….. expect an increase • Keep device up to date • Strong passwords, remote wipe, and use of WPA • Though the iPhone has made some significant gains in recent days toward become a suitable business smartphone, its target user is still the consumer use third party security package

15. Questions???? • epeterson@starcomputers.com