Corporate Social Responsibilityfrom a Financial Sector Perspective CSR & Sustainable Competitiveness, Chisinau, October 2009
…supporting the community is not just morally sound but good for business as well (ACLEDA, Cambodia) • …information on ways to diminish negative environmental impact is facilitated to our customers (FINDESA, Nicaragua) • Profit, People, Planet: our Footprint (XAC Bank, Mongolia) • objectives go beyond profit, to “changing lives” (Reliance, Gambia)
CSR Reporting Top 250 companies of the Global Fortune 500
CSR and Financial Institutions • A Bank is also an enterprise • Internal CSR (operations) • External CSR (core business, portfolio) ‘the government should take care of it’ ‘we have other problems in our country’ ‘our clients are not polluting’ ‘nobody is asking’ WAKE UP: there are opportunities!!!
Integrated sustainability in all its activities Triodos Bank
Triodos Bank Depositors - Lenders interdependence Depositors understand how the bank is using their money Borrowers feel supported Triodos Bank makes this ‘ visible’
Advice to banks • See the opportunities • Value the relationship with and between your customers Depositor > Bank > Borrower • Be pro-active, transparent: Report
Advice to SMEs • Educate and Involve your Bank: you help them see the business case for sustainability • Remember: banks need credibility back – they need you!