Enterprise BI for Global Operations Don Garland, IT Dev Mgr, Henny Penny Doug Lautzenheiser, GM, Partner Intelligence

1. Enterprise BI for Global Operations Don Garland, IT Dev Mgr, Henny Penny Doug Lautzenheiser, GM, Partner Intelligence

2. Who We Are… We provide foodservice equipment primarily where volume hot food is offered for consumption or sale: • Cooking • Storing (holding) • Serving (merchandising) • Food Prep (breading products) Our Mission: To be the supplier of choice for selected quick service restaurants and supermarket chains by providing unmatched quality, responsiveness and outstanding customer care from our employees and service partners around the world.

3. Strategic Chains Organizational Strengths Global Sales and Services Service-mindedCaringEmployees Custom Engineering Rapid Prototyping State-of-the-art Manufacturing In Volume Private Ownership

4. Our Customers

5. Storage Cooking Serving Food Prep Breading Machines& Seasoning Merchandisers Heated HoldingBlast Chillers Pressure FryerOpen FryerRotisserie OvensCombi Ovens Our Products

6. 125 loyal distributors covering 70+ countries Global Network of Distributors

7. Global Operations

8. WebFOCUS for Enterprise BI • Corporate Headquarters – Sales, Mfg, Eng, Accounting, Training and Service • Suzhou China Operations – Sales, Mfg, Eng and Accounting • Paris Sales Office • Sales and Training Kitchens • New Jersey Operations • Sales, Mfg, Eng, Accounting and Service

9. Operational Systems • JD Edwards OneWorld (iSeries) • Sales, Manufacturing, Engineering • Accounting, Warehousing, Shipping • Custom applications • Warranty • Electronic Board Tracking • Employee Application • Sales Order Processing • Tools • WebFOCUS, PHP, IWAY, JDE Report Writer, Microsoft Access, Create!form

10. WebFOCUS Architecture

11. Over 40 Dashboard Views

24. Insights: BI • Power Users • Report writing and application development driven within the business unit. • Reduce report tools • BI Dashboard as intranet framework • Mix other web technologies like PHP or ASP. • Consolidated Data Benefits • Reduce security complexity • Combine disparate data in a standard presentation format • Report Caster • Distribute BI based on time or event

25. iWay Software for Integration • Automated Sales Order Processing • E-mailed orders parsed and sent to JD Edwards OneWorld • Sales demand in China • Automated Work Orders • Scheduled equipment triggers the JD Edwards work order creation • Employment Application • Candidates fill out web-based form and iWay creates entry into JD Edwards

26. iWay Software Architecture

27. Insights: Integration • Access to data and automation outside the box. Not bound to application Interface • Change management - Iways ability to match the development and production environments of JDE • API XML – Adapter goes a long way but there is no substitute for JDE Application Knowledge. • Validation from the source – reaching into other systems to validate from custom applications.

28. Insights: Going Global • Suzhou – Extended WebFOCUS and IWAY for initial system support instead of undertaking a huge JD Edwards effort to provide business data. Extended the existing Sales Order Process to Suzhou in a few days. • Paris – Extended existing Sales Order system and BI Dashboard to provide business information in Days. • New Jersey – In the process of evaluating their needs but we expect the same results.

29. Questions?