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In 2005, Microsoft's Ray Ozzie sent an internal memo discussing the evolution of the Internet. Competitors twisted his words, misrepresenting Microsoft as favoring SaaS-only models. Ozzie clarified that Microsoft is committed to customer choice, offering both SaaS and on-premise options, citing Dynamics CRM as an example.
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Competitors Twisting Our Words In 2005, Microsoft Chief Software Architect Ray Ozzie sent out an internal memo discussing Microsoft’s role in the evolution of the Internet Competitors have changed the context of his memo and misrepresented his words in this manner: “Microsoft’s own CTO, Ray Ozzie, acknowledges that [the software as a service] model is a better choice for customers” Ray was validating Microsoft’s Live strategy, not competitors’ SaaS-only models Microsoft is committed to delivering customers with Choice, so customers can take advantage of SaaS, on-premise, or both In light of competitor actions, Ray has clarified his statement
Ray Ozzie on SaaS and Choice “Microsoft Dynamics CRM is a clear example of how we provide software + services solutions that give our customers the choice they need in managing, deploying and creating applications that meet the unique requirements of any given business.” - Ray Ozzie Chief Software Architect Microsoft Corporation