Enhancing Software Engineering Education: Insights from ETF Sarajevo

1. Bologna process at UNSA/ETF - Lessons learned - Novica NosovićETF Sarajevo 6th Workshop "Software Engineering Education and Reverse Engineering” Ravda, September 18 -23, 2006

2. Contents • ETF Sarajevo • Basic information • Bologna Deceleration – a starting point • Tempus JEP_16110_2001 • Tempus JEP_19015_2004 • ECTS • Quality assurance activities and strategy • Lessons learned JCSE Ravda, September20, 2006

3. ETF Sarajevo - Basic Information • Established in 1961. • 14703 students, 4337 Engineers, 279 M.Sc. and 68 Ph.D. • Fully employed teaching staff: 51 (32+19), • Part time: 80 (18+72). • Current academic year: • Undergraduate students 1400 • Graduate students 200 • Located in University Campus, in recently reconstructed building with area of 3200 m2. with additional working area of about 1700m2. in construction. • Departments: • Automatics and Electronics, • Computing and Informatics, • Power Engineering and • Telecommunications. JCSE Ravda, September20, 2006

4. Students listed by study programs JCSE Ravda, September20, 2006

5. Teaching staff stats JCSE Ravda, September20, 2006

6. ETF Sarajevo - Bologna Declaration • The Bologna declaration objectives: • Adoption of a system of easily readable and comparable degrees • Adoption of a system essentially based on two main cycles • Establishment of a system of credits • Promotion of European co-operation inQuality Assurance • Promotion of the necessary European dimensions in higher education JCSE Ravda, September20, 2006

7. Tempus JEP_16110_2001 • “Development of three-stage study in information technology with international recognition” • Was supposed to start “the process” JCSE Ravda, September20, 2006

8. Tempus JEP_19015_2004 • “Qualitätssicherung von Studiengängen durch Akkreditierung” • Is supposed to introduce QA proces JCSE Ravda, September20, 2006

9. ETF Sarajevo - ECTS • The first generation of students - September 2005 • Programs: • Automatics and Electronics, • Computing and Informatics, • Power Engineering and • Telecommunications. • Two- cycle system • Bachelor – 3 years – 180 credits • Master – 2 years – 120 credits JCSE Ravda, September20, 2006

10. ETF Sarajevo - ECTS JCSE Ravda, September20, 2006

11. ETF Sarajevo - ECTS • Courseware and online e-learning environmement • Documents: • Information Package/Course Catalogue, • Learning Agreement, • Transcript of Records, • Diploma Supplement JCSE Ravda, September20, 2006

12. Tempus JEP_19015_2004Sarajevo Meeting, June 2006 • ENQA, the European Association for Quality Assurance in Higher EducationStandrads and Guidelines for QA • EUR-ACEFramework Standardsfor the Accreditation ofEngineering Programs • Self-Study QuestionnaireASIIN JCSE Ravda, September20, 2006

13. ETF Sarajevo – QA Activities • Recognised importance • Ongoing process • Internal evaluation • External accreditaion • Students involvement • Participating in EU projects • ECTS and QA ‘officer’ JCSE Ravda, September20, 2006

14. ETF Sarajevo – QA Responsibilities • Rules and guidelines forQA • Implementation of QA mechanisms within the Faculty: • Obtaining and monitoring statistical data, • Assessment of the members of the teaching staff, • Students' assessment of the educational process, • Self-assessment of the members of the teaching staff, • QA follow–up activities, • Reporting to the relevant body. JCSE Ravda, September20, 2006

15. ETF Sarajevo - Internal evaluation • The first step in the QA process • Relevant overview of the teaching process, • Analysis of the positive and negative elements, • Basis for an accreditaionby an Agency, • Template for the Self-Study Questionnaire. JCSE Ravda, September20, 2006

16. ENQA Standards and Guidelines for QA in the EHEA • Standards and Guidelines for Internal Quality Assurancein HE • Policy and procedures for quality assurance • Approval, monitoring and periodic review of programmes and awards • Assessment of students • Quality assurance of teaching staff • Learning resources and student support • Information systems • Public information JCSE Ravda, September20, 2006

17. ETF Sarajevo - Internal evaluation • Study program • General information on study programs • Educational aims • Entry and admission requirements • Curriculum • Quality assurance measures JCSE Ravda, September20, 2006

18. ETF Sarajevo - Internal evaluation • Institution General information on the institution Accademic personnel Resources Support for teaching Students JCSE Ravda, September20, 2006

19. ETF Sarajevo - Internal evaluation • Collecting and interpreting large amounts of statistical data, • Standardised description of course and personnel data, • Students involvement, • Major cultural changes: • Emphasison learning instead of teaching, • Transition from the teacher-centred to the student-centred education. JCSE Ravda, September20, 2006

20. Students Involvement • The purpose of students evaluation: • to provide valid and reliable feedback to teaching staff, • to help make informed decisions about improving learning outcomes. JCSE Ravda, September20, 2006

21. Assessment of Students • There are too many examination terms (8 or 9 during academic year) • Students do not know preciselythe criteria for evaluation, stating that the overall process lacks transparency. • Continuous assessment - decrease in the number of examination terms • Improvement of the objectivity and transparency of the assessment. JCSE Ravda, September20, 2006

22. Lessons learned (?!) • There is no free lunch! • Organizational issues... • Human factor – no “Fearless Change” • No “strong leadership” • “A la carbonara” vs. “A la bolognese” • Bologna Deceleration – a process... JCSE Ravda, September20, 2006

23. To sumarise (off the record!) • Bologna/QA/Acreditation... serves: • For marketing • Faculty politics • University politics • ... • Improvements in educational activities (???) JCSE Ravda, September20, 2006

24. In other words: Difficult is done immediately, impossible takes a bit longer JCSE Ravda, September20, 2006