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AGENCY REVIEW T HROUGH STUDENTS’ EYES

Explore the firsthand student perspective on Higher Education Quality Assurance Council (HAC) and the agency review process. Gain insights from a panel member's experience and recommendations for improvements, including the importance of international panel members and adherence to ESG standards. Discover the impact of HAC through students' eyes and the significance of transparent, student-friendly evaluation practices.

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AGENCY REVIEW T HROUGH STUDENTS’ EYES

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  1. AGENCY REVIEW THROUGH STUDENTS’ EYES Andras Bohak, president of Student Union, BUTE

  2. Outline I. • Experience • Focus on problems • HAC through students’ eyes • Is HAC well-known? • Institution review • Program review • Scale • Conclusion

  3. Outline II. • Agency review • Composition of the panel • Visit schedule • Recommendations • Conclusion

  4. My experience • Student since 2001, two master’s degrees • Member of the Senate of BUTE since 2006 • Participated in the institution review of BUTE • Panel member of HAC External Evaluation 2008 • Limited scope, just an opinion

  5. HAC through students’ eyes

  6. Do students know HAC? • Asked 20 students in the campus garden • Do you know HAC? • Did you hear about university ranking of HVG? (9 yes) • Do you know Euro NCAP stars in car safety? (14 yes)

  7. Institution review • One review every 10 years • Change • Lack of foreign panel members • Sometimes too formal – problem maybe specific to big, old universities • Recommendations – are they necessary?

  8. Program review • And professor application review, doctoral school review • Some „no go” decisions • Minister can overrule • Small country – small scientific society • Institution competition vs. unbiased decisions

  9. Scale • Go/no go? • 1 to 5? • Percentage? • 1 to 1000?

  10. Conclusion (HAC) • Lot more emphasis on advertisement • Better, student friendly homepage with ranking • International panel members

  11. Agency review by ENQA

  12. Panel and schedule • Panel composition • Hungarian members... • English language – interpreting • Schedule • Too many guests at once • Too many meetings which are too short • More internal meetings are needed

  13. Recommendations • Much more helpful than in institution reviews • Detailed scale – ESG standards • „Messages” to lawmakers

  14. Conclusion • External review is a well designed process • ESG standards • International panel members are favorable • More emphasis on English

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