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Unveiling the Tactics of Social Engineering: Protection Strategies and Countermeasures

Learn about the psychological manipulation techniques used in social engineering attacks, including phishing, pretexting, and fake websites, and discover effective countermeasures to safeguard against such threats.

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Unveiling the Tactics of Social Engineering: Protection Strategies and Countermeasures

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  1. Social Engineering Mark Shtern

  2. Social Engineering • SE is manipulating a person into knowingly or unknowingly giving up information • Psychological manipulation • Trickery

  3. Goals • Install spyware, other malicious software • Trick persons into handing over passwords and/or other sensitive information

  4. Movie • http://www.youtube.com/watch?v=8TJ4XOvY7II&feature=related • http://www.youtube.com/watch?v=-kW1DPPp1VQ

  5. Tactics • Pretexting • Phishing • Fake Websites • Fake Pop-up • Reverse Social Engineering • Phone Social Engineering • Spoofing • CallerID • SMS • TinyURL

  6. Human nature • Reciprocity Principle - People tend to feel obliged to discharge perceived debts . • Authority Principle – People tend to respond to authority figures • Social Proof Principle – People tend to use people who are similar to themselves as behaviour models • Scarcity Principle – People value things they perceive as scarce more than things they perceive as common • Consistency / Commitment Principle – People tend to act to maintain their self image (even without conscious knowledge)

  7. Attack Pattern • Information gathering • Developing relationship • Exploitation • Execution

  8. Examples • Facebook • Made a fake Facebook account to get access to your friends list. • Twitter • photo advertising a video with girls posted • “new version of Adobe Flash” is required to watch the video

  9. Countermeasures • Management buy-in • Security policy • Physical security • Education/Awareness • Good security architecture • Limit data leakage • Incident response strategy • Security culture

  10. RSA: Phishing Attacks • Sent phishing e-mail • Subject • "2011 Recruitment Plan" • Attachment • Excel spreadsheet with discovered Adobe Flash zero day flaw CVE 20110609 • Trojan • Harvested credentials • Obtained privileged access to the targeted system

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