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E-Reader Bundle Training

E-Reader Bundle Training. December 5 th , 2012. Jacque E. Peterson – Getting started Daniel Cornwall – Moderator Renee Sands (Barnes & Noble) J onas Lamb – Circulating eReaders , policies etc. Sue Sherif & Patience Frederiksen - Accessibility. Unboxing your e-readers.

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E-Reader Bundle Training

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  1. E-Reader Bundle Training December 5th, 2012

  2. Jacque E. Peterson – Getting started • Daniel Cornwall – Moderator • Renee Sands (Barnes & Noble) • Jonas Lamb – Circulating eReaders, policies etc. • Sue Sherif & Patience Frederiksen - Accessibility

  3. Unboxing your e-readers • E-reader device • USB Cord • Power Adapter • Cover • Gift Cards (Amazon.com,Barnes & Noble, iTunes)

  4. Kindle – 6” E Ink

  5. Quick Start Guides

  6. Nook Quick Start Guide

  7. Getting to Know your Kindle

  8. Welcome to iPad

  9. Basic Info each staff member should know and be able to share before checking out e-readers • How to turn on and off each device • How to charge each device and charging time • How to access what books are on each device • How to turn pages • How to change the print size • Temperature limitations

  10. How do I register my Nook?See complete directions sent via email

  11. How do I register my Kindle?

  12. How do I register my iPad 2?

  13. Where do I purchase books for my e-readers? KINDLE – Amazon kindle storeNook – Barnes & Noble Nook Book StoreiPad – Apple itunes – ibooks*

  14. Nook Book Store

  15. Kindle Store

  16. Apple iBooksdownload from the Apple App Store

  17. Where do I go for answers

  18. Support Sites • Amazon - Kindle Help • http://www.amazon.com/gp/help/customer/display.html/ref=hp_200686790_diff?nodeId=200686790#diff • Apple iPad Support http://www.apple.com/support/ipad/ • Barnes & Noble - Simple Touch • http://www.barnesandnoble.com/p/nook-simple-touch-barnes-noble/1102344735

  19. Welcome Renee Sands Barnes & Noble Anchorage907-279-7323crm2784@bn.com

  20. Welcome Jonas Lamb Juneau Public Libraries

  21. Nooks @ Juneau Public Library OVERVIEW and LESSONS LEARNED

  22. Nooks @ Juneau Public Library The Big Picture • CIRCULATION (policies, procedures) • CONTENT (purchasing, restoring, etc) • TRAINING (staff and patron, ongoing)

  23. Lending Periods, Renewals, Holds? JPL uses 2 weeks • Who can borrow? Due to high replacement costs may consider only lending to Adults. • Replacement Costs and Overdue fines. Cost of device, peripherals and cost of staff time to restore content to a device ready to circulate. Remind patrons at checkout of these costs. • Can content be added to devices by patrons or password protected? This is a library decision and may vary depending on device. • Where can the eReaders be returned? No Bookdrop • Who can I contact if I need help? • Procedures: Won’t go into detail now, but think about, checking out, checking in, checking for damage, content added by patrons, account info, etc Circulating eReaders Setting Policies

  24. Put library contact info for getting help with eReaders in the cases. Also information about upcoming or ongoing classes. • Host periodic or ongoing (monthly) classes where people can come learn about eBooks and eReaders and try out the library devices. • Put a comment/evaluation form and instructions in with the eReader to people can share how they are using these. Also a good way to collect Frequently Asked Questions. Post answers on the library website. • When a patron checks one out for the first time, turn the thing on and give them a short tour of features, enlarging text, navigating menus, etc. Circulating eReaders Suggestions/best practices from jpl

  25. A good idea to have users sign a user agreement stating they understand the rules, risks, etc. Keep these on file and make note on patron’s record (if you can). • Following my slides Jacque has some great sample agreements. Circulating eReaders cont. Suggestions/best practices from jpl

  26. Jacque covered the “where” to buy the content in earlier slides. I want to discuss content management and potential concerns. • For example: The library buys 8 best seller ebook titles using the BN gift card and put them on the Nook. A patron checks out this best seller Nook and then returns it and there’s nothing on it. Or they’ve de-registered the device and used their own BN account to register it and add their own juicy content. • The library should be able to reset the device and login using the library email used in original registration and restore the purchased content. If possible to save the purchased content locally on a staff computer. Content for eReaders Suggestions, Concerns, best practices

  27. Some checks need to occur when a device is returned that it contains the same content as when it went out. This raises issues of privacy and of account security. For example as mentioned above if a patron registers the device with their BN/Amazon/Apple account, the library doesn’t catch it then the next user could purchase ebooks. • iPads will require there own workflow for restoring content from a back up and this may require using iTunes if restoring from a backup over wi-fi isn’t an option. This way rather than worry about checking for patron added content each time a device is returned you could just restore the iPad to the pre-built state, with all the library approved/added apps and ebooks. Content for eReaders Suggestions, Concerns, best practices

  28. Sample of tracking forms and user agreement Grand Forks LibraryNorth Datkota

  29. Misc. Information Variety of sources

  30. Info on Kindles from California State University

  31. Circulating Nooks from City of Boulder Libraries

  32. Sample circulating iPads

  33. Darien Library

  34. Accessability

  35. Outcome based evaluation heading your way • Please be on the lookout for a 1 page evaluation form which will be coming from Patience Frederiksen in the weeks ahead. • This will be a short 1 page, 5 or 6 question evaluation which will be sent to you via email on the training you have received.

  36. Basic Info each staff member should know before checking out e-readers • How to turn on and off each device • How to charge each device and charging time • How to access what books are on each device • How to turn pages • How to change the print size • Temperature limitations

  37. Join the newly formed eReader Listserv ereader-labs+subscribe@ntrls.org

  38. Follow-up Session • We would like to hold a follow-up session in early January to answer any questions you may still have and to share with the group your successes and challenges.

  39. Questions? Jacque E. Peterson Alaska State Library 1-800-776-6566 Jacque.Peterson@alaska.gov

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