Telecommuting. Middle Tennessee Chapter of the Society for Technical Communication February 10, 1998. Telecommuting: What Is It?. A misnomer: the term really refers to the absence of a commute. Bring the work to the worker, not the worker to the work.
Middle Tennessee Chapter
Society for Technical Communication
February 10, 1998
A misnomer: the term really refers to the absence of a commute.
distinct from the virtual office.
“Commuting is the single most anti-productive thing we do.”
Alvin Toffler, Future Shock
Telecommuting offers the employee:
Telecommuting and virtual offices offer employers opportunities for
Key factors for success:
Don’t do it if you
Careers in technical communication lend themselves to telecommuting because
Common management objections (and their answers/solutions)
Telecommuting means working at home full-time.
Most work 1-3 days at home.
Telecommuters waste time.
Usually, productivity increases by 10-15%.
Managers can’t manage people they can’t see.
Keep close, regular contact, set regular deadlines.
“If I let you do it, everyone will want to do it.”
Not everyone wants to or can telecommute.
“What if we need you and you’re not here?”
Telecommute only when no meetings are scheduled.
Managers who are results-oriented have the fewest problems managing off-site employees!
Telecommuting was coined in 1973, by Jack Nilles in The Telecommuting-Transportation Tradeoff: Options for Tomorrow. Since 1973, people have invented the
How has all this technology changed the concept of telecommuting?
According to the ATA, many of today’s jobs are information-intensive and group or team-oriented. The new technology allows you to stay “plugged in.”