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Semper. Property Management Systems. In Partnership with :. Background. An Information Technology (IT) company specialising in tourism In existence for over 20 years Over 600 venues use the Semper system Users range from B&B’s with 6 bedrooms to hotels with 200 rooms

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Presentation Transcript
slide1

Semper

Property Management Systems

In Partnership with :

slide2

Background

An Information Technology (IT) company specialising in tourism

In existence for over 20 years

Over 600 venues use the Semper system

Users range from B&B’s with 6 bedrooms to hotels with 200 rooms

Branches in all major cities in South Africa, Zimbabwe, Zambia, Botswana, Kenya and New Zealand

slide4

Why Venues Implement Semper

  • Ensure solid management controls get implemented in all areas of the business Quotations, Reservation management, Deposit, Debtors, Refunds, Commissions etc.
  • Make better business decision Understand your markets and where your business comes from
  • Implement Best Business Practices
  • Develop a customer centric organization using integrated CRM functionality
        • Guest experience greatly enhanced develops loyal customer
        • Increase return guest percentage
        • Marketing campaigns based on segmentation
  • Easiest system out there Einstein said, “If you can't explain it simply, you don't understand it well enough.”
slide5

Why Venues Implement Semper

What one of our customers had to say

“Semper is an amazing system. I have worked in the hospitality industry since 1979 and I can say without any doubt that Semper is the most progressive and advanced system for any venue” John Nieuwoudt – General Manager Cremorne

slide6

Reservations – Lite Version

the Semper Lite reservation system

for the smaller venue

Easy to use

Cloud implementation

Implement solid managementcontrols

Get more bookings

Easy Upgrade to Enterprise Edition

slide7

Reservations – Lite Version

Central

Hosted

Server

the Semper Lite reservation system

Many people can work with the same information from any location in the world

Internet

Owner in the car using a laptop and 3g connection

Reservationist in London

Manager at the venue

slide8

Activities providers

On-line bookings with integrated payment

Extensive reservation management functionality

Font office capability

Debtors management

Accounting Functions

slide9

Enterprise Edition

Over 60

Reports

Profiling Guests

Reservations, Front Desk, Accounting

Semper

Guest Surveys

Pastel Integration

Conference & Events

Electronic Door Lock

Own Website Bookings

Telephone Interfaces

Central Reservations

Pilot POS Integration

On-line Bookings

Point of Sale

slide10

Customer Relationship Management

Develop loyal customers

Manage your own marketing campaigns

Profiling of clients for tailor made service

SMS and Email from your system

SMS & Email Profiling

from your system

slide11

Online Reservations Management

Internet

View your reservations from anywhere

Reservations & Property Management

slide12

Semper on-line bookings for your website

Semper

Real-time Server

(SRS)

Internet

Reservations & Property Management

www.chintsa.net

slide13

Semper on-line bookings for your website

What differentiates Semper booking system from all the others?

Runs within your website (in an iFrame) with the same look-and-feel as your website

Modern and easy to use with many unique functions

Tightly Integrated solution on various levels

Book multiple rooms in one booking

Book multiple rooms for different days in one booking

Book multiple venues (for groups or portals) with multiple rooms in one booking

Offer specials and make rate changes on the fly and instantly active

Company login for Agents, Tour Operators or Corporates

All Semper venues can book at other semper venue and receive 10% commission

slide15

Semper

Real-time Server

(SRS)

Generate more bookings

Internet

Reservations & Property Management

slide16

Real-time Distribution – Integration Partner bouquets

Booking.com

Hostelworld

Hotels.com

Amsterdam30

Hotels.de (German)

Asiatravel

Astraliatravel

Holidayguide NZ

Jasons

Orbitz

Lastminute.com

Jasons

Orbitz

Venere

JasonsAustralia

Over 80channels in Europe, USA and Asia

Asia Rooms

Latestays(Wotif)

Hotel.de

Travel.com.au

Expedia

Hotels.com

Mitchell Corp

Asiawebdirect Travelocity

Booking.com

Jasons

Orbitz

Venere

Jasons Australia

Hostelworld

Hostel bookers

Etc

Over 61 channels in Europe, USA and Asia

www.reconline.com

(GDS connection)

slide17

Central Reservation System (CRS)

Semper

(SRS)

for groups of venues

Central Reservations

Central Reservations

Internet

Venue 1

Venue 2

Venue 3

Reservations System

Reservations System

Reservations System

slide18

Supporting you is the key to long-term success

  • Your monthly License and Infrastructure usage includes the following
  • Product support
    • Free major programme upgrades
    • Free routine software updates
    • Error correction
    • New development specification and voting on all new future development
  • People support
    • First line support from your Agent during normal office hours
    • Second line support directly from Semper development
    • On-site support visits available as cost option l
    • After hours emergency number
    • Full Remote support
  • Infrastructure usage
    • Own website payment facility used for deposit and other payments
    • Credit card processing (Process CC within your Semper program)
    • Real time booking infrastructure usage
    • Off site backup on Semper managed facility
    • SMS sending