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BODY LANGUAGE

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BODY LANGUAGE. Beverly Chana. President. Professional Career Services, LLC. [email protected] www.procareerservices.com. BODY LANGUAGE. BODY LANGUAGE SPEAKS VOLUMES WITHOUT EVER SAYING A SINGLE WORD. 7\% OF THE MESSAGE IS VERBALLY COMMUNICATED. 93\% IS NON-VERBALLY COMMUNICATED.

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Presentation Transcript
slide1
BODY LANGUAGE

Beverly Chana

President

Professional Career Services, LLC

[email protected]

www.procareerservices.com

Copyright 2010, Professional Career Services

slide2
BODY LANGUAGE

BODY LANGUAGE SPEAKS VOLUMES WITHOUT EVER SAYING A SINGLE WORD.

7% OF THE MESSAGE IS VERBALLY COMMUNICATED.

93% IS NON-VERBALLY COMMUNICATED.

38% IS THROUGH ATTITUDES AND TONES.

55% IS THROUGH FACIAL EXPRESSIONS.

Copyright 2010, Professional Career Services

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BODY LANGUAGE
  • WE HAVE BEEN EDUCATED TO PREFER WORDS
  • WE TEND TO OVERLOOK NON-VERBAL SIGNALS.
  • DISCREPANCY BETWEEN WORDS AND PHYSICAL ACTIONS.
  • TRUST WHAT WE SEE – THE NON-VERBAL MESSAGE.
  • WORDS CAN BE MANIPULATED - GESTURES AND PHYSICAL REACTIONS ARE HARDER TO CONTROL.

Copyright 2010, Professional Career Services

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BODY LANGUAGE

BODY LANGUAGE NEEDS TO BE ADJUSTED FROM WHAT MOST OF US LEARNED GROWING UP.

MOST WOMEN TEND TO HAVE MORE “APOLOGETIC” BODY LANGUAGE THAN MEN.

IN BUSINESS WE NEED TO BE AWARE OF OUR NON-VERBAL SIGNALS OF ASSERTIVENESS.

Copyright 2010, Professional Career Services

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BODY LANGUAGE

WHERE DO YOU KEEP YOUR HANDS/ARMS DURING A MEETING?

HOW DO YOU STAND WHEN DELIVERING INFORMATION?

WHAT DO YOU DO WITH YOUR LEGS WHEN YOU ARE SEATED?

HOW DO YOU GESTURE WITH YOUR ARMS/HANDS?

Copyright 2010, Professional Career Services

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BODY LANGUAGE

HOW DO YOU GREET SOMEONE?

EYE CONTACT

GRIP

POSTURE

BE AWARE OF MOVES WHICH MAY BE PERCEIVED AS PREENING OR EVEN PROVOCATIVE.

KNOW WHEN YOUR BODY LANGUAGE IS HARASSING.

Copyright 2010, Professional Career Services

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BODY LANGUAGE

SIGNS OF DECEPTION

CHANGE IN VOICE PITCH

CHANGE IN RATE OF SPEECH

CHANGE IN EYE CONTACT

CHANGE IN STANCE OR POSITIONING

CHANGE IN GESTURES

CHANGE IN COMPOSURE

Copyright 2010, Professional Career Services

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“WHAT YOU DO SPEAKS SO LOUD THAT I CANNOT HEAR WHAT YOU SAY.”

Ralph Waldo Emerson

Copyright 2010, Professional Career Services

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