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HMIS Training 101: Thinking Outside the Box Victoria Lopez Jesús DeLeón-Serratos

HMIS Training 101: Thinking Outside the Box Victoria Lopez Jesús DeLeón-Serratos. HMIS Training 101: Thinking Outside the Box Victoria Lopez Jesús DeLeón-Serratos. Texas Homeless Network.

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HMIS Training 101: Thinking Outside the Box Victoria Lopez Jesús DeLeón-Serratos

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  1. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos

  2. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Texas Homeless Network Texas Homeless Network (THN) is a non-profit membership-based organization helping communities strategically plan to prevent and end homelessness. THN works to end homelessness in Texas by collaborating with all communities, large and small, across the state to build systems to achieve this goal. We coordinate local and national advocacy efforts, data collection and research, host an annual statewide conference, and serve as the host agency for the Texas Balance of State Continuum of Care (CoC) where we assist in the coordination of programs and funding. We are also the lead HMIS Agency for the Balance of State.

  3. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Texas BoSCoC HMIS Stats

  4. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos BoS Coverage vs HMIS Coverage

  5. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Training Questions • Howmany of you train HMIS end usersdirectly? • In the past 6 months, have youchanged how you train your end users? • How manythinkyour training processcouldbebetter or justdifferent? • How many have a hands on training processthatallows the user to gettheir hands dirtybeforeevertouchingyour live environment?

  6. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Timeline – The Training Journey New Data Standards More New Data Standards

  7. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Texas BoS Training Models

  8. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Why Automated?

  9. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos • Course Breakdown – Program Types

  10. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos • Course Breakdown – Other Courses

  11. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos • Course Breakdown – Videos and Quizzes Each video is a bite sized “reusable” format. The same navigation video appears in all courses, for example. Each video is followed up with a quiz to test for competency. Each course is roughly 45 minutes, not including time for quizzes.

  12. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Automated Trainings Not exactly...

  13. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Coordinated Entry Implementation

  14. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Missteps, Feedback, Solutions

  15. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Training Data • How to use the data collected • What’s asked on the requests and why this impacts training • Are there times that get more requests than others? • Highrise TA Count • How many training hourssaved?

  16. Pre-Training - Request Data HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos

  17. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Pre-Training- Requests as of Jan 2018 • Top 5 Counties • Denton - 58 • Taylor - 55 • Nueces - 20 • Bowie - 17 • Lubbock -17

  18. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Post-Training Data - Number of Users Trained by Year

  19. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos During/Post Training Data - Benchmarks

  20. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos What to do with this training data? • What training(s) do we offer and when? • One month check ins based on training report. • “You had trouble with assessments earlier. How are you feeling now?” • What else could you collect? • A post-test survey from users about their training experience?

  21. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Is automated right for me? Or, “This may not be for everyone.”

  22. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Tools for Setup, Data Collection, and Training • Google Forms • Google Sheets • YouTube

  23. HMIS Training 101: Thinking Outside the Box Victoria Lopez JesúsDeLeón-Serratos Q & A

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