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NJVid Year 2 Survey Outcomes: Enhancing Digital Library User Experience

This evaluation, conducted by Judy Jeng, Ph.D., assesses user feedback on NJVid's appearance, functionality, and interface. Based on an online survey conducted from March 30 to April 24, 2009, with 16 participants, the findings reveal that 81% visited NJVid multiple times, primarily for browsing (77%). Key suggestions include expanding content, improving clarity of information, and enhancing search functionalities. Users expressed a need for more relevant materials, clearer headings, and better display options, including the capability to create playlists and access new content seamlessly.

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NJVid Year 2 Survey Outcomes: Enhancing Digital Library User Experience

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  1. Grant partners

  2. NJVid Year 2 SurveyOutcome Based Evaluation • Judy Jeng, Ph. D. • Digital Library Evaluation Consultant • NJVid Advisory Board • June 15, 2009

  3. Evaluation Objective • To gather feedback to refine NJVid appearance, functionality, and interface design.

  4. Evaluation Methodology • Online survey • March 30 – April 24, 2009 • Convenience sampling among NJVid participants • 16 completed responses

  5. Number of Visits • 81% of survey participants have visited NJVid 2-5 times. • 19% have made their first visit.

  6. Purposes of Using NJVid • 77% for browsing • 8% for looking for specific information

  7. Browsing • 73% found it useful to browse by subject or by contributing organization.

  8. Display • 53% found it useful to arrange display by title or date. • 79% said the essential data elements such as title, date created, description, duration, and target audience should be displayed on the hit list.

  9. Suggestions • We need more contents for the NJVid digital library. • Much of the material is old and not relevant to any academic pursuits. • We need clearer explanation of the purpose (for whom was it designed), process, and resources. • Headings are ambiguous. • It was not apparent that videos may be selected via the left-hand pane. • We need to have more New Jersey history subject headings. • We need longer display of search results. • We need the ability to view brief segments, que segments into a playlist of sorts, ability to download segments and incorporate into PowerPoint presentation. • Better indication on “what’s new.”

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