1 / 21

Enhancing Traveler Information for Operations: Regional Forum Insights

Explore the evolution and impact of traveler information on transportation agencies, incident management, and customer engagement. Learn about utilizing social media for alerts, event advisories, and more. Discover resources for improving real-time traveler information systems.

liseli
Download Presentation

Enhancing Traveler Information for Operations: Regional Forum Insights

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Module 5: Traffic Incident Management and Traveler Information Regional Operations Forum Franklin, TN May 21-23, 2019

  2. Traveler Information Regional Operations Forum

  3. Traveler Information for Operations • The role of traveler information for DOTs and transportation management agencies • How traveler information has evolved • The customer

  4. What Role Does Traveler Information Serve? • A direct link to transportation users • Your customers • Your taxpayers • An integrated and crosscutting function • Traffic incident management • Emergencies and alerts • Planned events and work zones • Extension of agency branding

  5. Evolution of Traveler Information

  6. Traffic Operations Division • Traffic Management Center (TMC) & Traffic Incident Management (TIM) programs • Transportation system performance monitoring and reporting • Manage TDOT wireless radio network • Motorist Information Systems management & support (Tennessee SmartWay, 511, Twitter) -

  7. TDOT Region 3 (Nashville) SmartWay/TMC

  8. TDOT Region 3 TMC

  9. 76 – Dynamic Message Signs 201 – CCTV Cameras 3 -Portable Message Signs

  10. 5 -Portable Cameras

  11. 402 - Radar Detection Systems

  12. Input ~ SWIFT

  13. Output ~ SmartWay

  14. Output ~ SmartWay

  15. Using Social Media for Traveler Information • Alerts – closures, incidents, lanes blocked • Hazards, including weather and disasters • Road conditions • Special event traffic advisories • AMBER Alerts • Project information • Announcements—public and project meetings, milestones, achievements • Safety messages and alerts • Public service announcements

  16. The Customer • Customer needs and expectations for traveler information • Changing at the pace of mobile technology • Defining different customers and their needs • Direct personal impact and connection

  17. Additional Resources • SHRP2 L11: Evaluating Alternative Operations Strategies to Improve Travel Time Reliability (Traveler Information System Performance Metrics) • SHRP2 L14: Effectiveness of Different Approaches to Disseminating Traveler Information on Travel Time Reliability • Real-Time System Management Information Program (1201) • AASHTO Annual Survey on State DOT Social Media Usage • Communicating With the Public Using ATIS During Disasters: A Guide for Practitioners (FHWA-HOP-07-068) • Real-Time Traveler Information Market Assessment (FHWA-JPO-10-055) • NCHRP Synthesis 399: Real-Time Traveler Information Systems

  18. Questions ?

More Related