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Innovative Business Solutions for Telecommunications, Energy, and Manufacturing Industries

Discover effective business solutions in telecommunications, energy, and manufacturing sectors, aiming to enhance internal efficiencies and customer service. With a focus on leveraging information assets and real-time control, our services are tailored to meet the demands of increased market competition. We provide integrated solutions that feature content aggregation, enterprise application integration, and performance monitoring. Join leading companies like Cegetel and Dalkia in transforming your operations and delivering superior services across various platforms.

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Innovative Business Solutions for Telecommunications, Energy, and Manufacturing Industries

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  1. Enterprise Business Solutions- Murat Sonmez Portals’R Us

  2. Markets • Increased competition • Telecommunications • Energy • Manufacturing (Hi-Tech and Otherwise) • Enabling • Increased internal efficiencies • Superior customer service • Focus • Leveraging information assets • Time value of information is essential

  3. Telecommunications • EAI • Billing, Customer Service, Call Centers, etc. • Cegetel, France Telecom, PageNet, Telefonica de Peru, Telia • Information Services Hub • Value added services (PageNet) • Content aggregation (BIB, Ericsson Wireless, Yahoo!, Netscape) • New entrants (Vivendi - One Stop Shopping OSS) • Real time control and monitoring • AirTouch, GlobalStar, Lucent • Other Solutions • Web site synchronization • Software distribution

  4. Energy • Large market potential • Nordic, Australia, UK already open • US and Continental Europe coming up • Gas, Utilities, Oil • EAI, Trading, Content Distribution • Dynegy, Eastern, Equiva, First Energy, Vattenfall, Vivendi • 80% of Australian wholesale electricity market • Chevron, Marubeni, Mobil, Repsol • Driven by increased deregulation and confusion

  5. Dalkia • $3B division of Vivendi, the largest public company in France • Energy management services business • 10 year contracts with 400 municipalities in France • Initiated the drive to be more customer focused • Use of TIB/AE • Integrate 10+ AS400 backend systems • Personalized channels for: • 4,000 customers (Dalkia workstation) • 2,500 desktops • 3,000 PDAs • Across a WAN of 100 sites

  6. Manufacturing • Reducing the cycle times • Concept to delivery and ongoing customer service • Customer service • Event driven EIS, reporting, data warehousing • Initial focus in the semiconductors • 70% worldwide market share • Expanding to large enterprises • 3Com, Bay/Nortel, Ericsson, IBM, Philips Consumer Electronics

  7. Ericsson InfoDel • Challenge: too much information and mutiple front-ends • 6,000 web servers • Applications • Email, Browser • Aggregating content from global sources • web servers • enterprise applications (SAP, Mfg Pro, etc.) • Providing an infrastructure to deliver enterprise content • Search and notification capabilities • TIB/EventConsole with personalized channels • 40,000 desktop users • User profiling

  8. Philips Medical Systems Global Supply Chain Integration Case Study

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