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Aetna International. International Secure Member Website. Log in MOFA dedicate page at: Click on ‘Member’ link in the top corner under Secure Login. Login/Registration. If you have not registered please choose ‘Register for online access’ .

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Aetna International

International Secure Member Website


Log in MOFA dedicate page at:

Click on ‘Member’ link in the top corner under Secure Login



Member ID: Enter your “W ID Number” Found on your Aetna International ID Card.

Temporary Password: Follow Instructions in the tooltip (little blue i)

Following the verification of your Member information, you will be asked to create a User Name and permanent Password


username password requirements
User names

must be between 8 and 40 characters

must include at least one letter

must include at least one numeral

may include special characters (e.g., $, @, #, %)


are case sensitive

must be between 8 and 20 characters

must include upper and lower case letters

must include at least one numeral

may include special characters (e.g., $, @, #, %)

may not contain your user name, first name, last name, member id, or the answer to your security question

Username/Password requirements



Once registration is complete, members will be able to login to the website with the user name and password they have created.



Welcome screen. Main navigation is on the left sideand the detail information is provided for each section in the middle of the page.Customised/Personalised content is showing on the right side.

Secure Member Home


Find Healthcare: Includes links to the direct-settlement lists, International Doctor Directory and information about the IHAT team with a link to team contact details. Use DocFind link to search for U.S. providers

Find health care


Search query pre-populates facilities in the city you provided in your registration but you have the ability to search for providers in a different city or country. Here you can also submit a request for a facility that is not included in the list.

Find health care


The claims centreincludes two functions:

  • search claims and view claims status; and
  • submit claims online.

Claims center