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Mastering Geek-speak: Translate Technical Jargon into Everyday Language

Learn how to decode geeky terms into plain language to improve communication. Explore body language, EQ and active listening. Practice mirroring and understand the importance of universal language in presentations. Presented by nonprofit technology experts. Enter to win a mini iPad!

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Mastering Geek-speak: Translate Technical Jargon into Everyday Language

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  1. How to Translate Geek-speekinto Normal Human #13NTCGeek Marc Baizman Rose de Fremery Dahna Goldstein

  2. Session Flow

  3. About the Presenters Photo here Photo here Photo here Marc Baizman @mbaizman Nonprofittechnology coach, Salesforce and Google Apps, improv and sketch comedy performer, unrepentantgeek. Rose de Fremery @rosedefremery Managing editor of a social media magazine, RedSox fan and writing/calligraphygeek. Dahna Goldstein @philantech Grant management software provider, NPTechie, hockey player, folkymusician, grammargeek.

  4. Introductions

  5. IQ vs. EQ http://www.yodesh.com/wp-content/uploads/2012/11/head-versus-heart-love-19072367-500-325.jpg

  6. Emotions Are Contagious Source: http://www.flickr.com/photos/cheriejphotos/6019067180/

  7. EQ framework • Self awareness • Self regulation • Motivation • Empathy • Social skill

  8. Self Awareness Source: http://www.flickr.com/photos/nihonbunka/8134323441/

  9. Self Management Source: http://www.flickr.com/photos/danielito311/5847295876/

  10. Motivation Source: http://www.flickr.com/photos/peterjon/344323226/

  11. Empathy Source: http://www.flickr.com/photos/cabinet/2492697215/

  12. Social Skill Source: Modified from http://www.flickr.com/photos/marcusnelson/8291643623/

  13. Resonance vs. Dissonance Source: http://www.flickr.com/photos/tmvogel/418061127/

  14. Body Language! Source: http://www.flickr.com/photos/joyoflife/390892410/

  15. What Does “Body Language” Mean? • Our bodies (“kinesics”) • Proximity to others • Facial expressions • Eyes and focus • Physical Contact • Contacting with other things • Breathing

  16. Body Language Warnings!

  17. Personal Space/Distance Source: http://3.bp.blogspot.com/_B8ICD5kTvJU/SRAJ8WQDvmI/AAAAAAAAAUA/0p_88bCV0hY/s400/space+invader.bmp

  18. How Close is too Close?

  19. Facial Expressions Source: http://www.flickr.com/photos/usnationalarchives/4012379684/

  20. Eyes Source: http://www.flickr.com/photos/viamoi/3668373683/

  21. Mouth Source: http://www.flickr.com/photos/gemmabou/5198326130/

  22. Head http://www.flickr.com/photos/63723146@N08/8492557730/

  23. Arms and Legs Source: http://www.flickr.com/photos/malias/106819749/

  24. Hands Source: http://images.businessweek.com/ss/06/04/sb_presentations/image/clinton.jpg

  25. Handshakes

  26. Seating https://encrypted-tbn3.gstatic.com/images?q=tbn:ANd9GcQKSwdtCrR5SshEbH ivg9_VeXv9Z7z3pwBl1ryPRTUTWsg5YxM4-Q

  27. Mirroring

  28. Mirroring Source: http://www.paranexus.org/useruploads/images/260-mirroring.jpg

  29. Practice! • Watch TV with the sound off! What do you see? • People-watching – try it (but don’t be creepy)! • Sample exercises

  30. Translating Tech Terms(aka Technobabble) Source: http://bwmedia.wordpress.com/2010/02/27/sns-farragut-3-the-comic/

  31. Geeks use specialized language

  32. But so do senior management, grantmakers, fundraisers…

  33. Why Is the Language We Use So Important? Source: http://bit.ly/SAvLsK

  34. So, Let’s Activate the Universal Translator… Source: http://bit.ly/X9O0Ks

  35. Features Versus Benefits Source: http://amzn.to/Wmyf0D

  36. Features Versus Benefits Source: http://bit.ly/YRZcuC

  37. Learn their language too Source: http://bit.ly/5V8kKZ

  38. The Nick Burns Problem Source: http://bit.ly/Zvfx9C

  39. Body language: what you’re communicating Source: http://bit.ly/Ywhq2I

  40. Body language: how they’re responding Source: http://bit.ly/13auliG

  41. Active listening Source: http://bit.ly/WeAmJ1

  42. Tone Source: http://huff.to/V9wiVj

  43. Role Playing (Ok, not that kind of role playing…) Source: Wikimedia Commons

  44. Source: http://www.flickr.com/photos/cicciopizzettaro/4297936934/

  45. Evaluate This Session! Enter for a chance to win an NTEN engraved mini iPad!  Or, search by session title at www.nten.org/ntc/eval

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