consumer health information web sites the state of the art l.
Skip this Video
Loading SlideShow in 5 Seconds..
Consumer Health Information Web Sites: the State of the Art PowerPoint Presentation
Download Presentation
Consumer Health Information Web Sites: the State of the Art

Loading in 2 Seconds...

play fullscreen
1 / 36

Consumer Health Information Web Sites: the State of the Art - PowerPoint PPT Presentation

  • Uploaded on

Consumer Health Information Web Sites: the State of the Art A snapshot analysis of Consumer Health web sites Andrea M. Ketchum, MLIS, AHIP University of Pittsburgh Health Sciences Library System May 24, 2004 Background

I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
Download Presentation

PowerPoint Slideshow about 'Consumer Health Information Web Sites: the State of the Art' - libitha

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.

- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
consumer health information web sites the state of the art

Consumer Health Information Web Sites: the State of the Art

A snapshot analysis of Consumer Health web sites

Andrea M. Ketchum, MLIS, AHIPUniversity of Pittsburgh Health Sciences Library SystemMay 24, 2004

  • Preparation for update and redesign of HSLS Consumer Health Information web site.
  • Literature search found no previous analyses
  • Survey performed to
    • Identify prevalent format and content of existing sites
    • Brainstorm
    • Clarify goals for redesign

Survey of 33 Consumer Health web sites

  • Google search
    • University AND “Consumer Health Information”
    • 33 web sites selected from first 10 pages
      • Academic centers
      • Public libraries
      • Hospital libraries
  • 16 US states and Canada represented
  • Snapshot date: November 6, 2002
  • Web sites analyzed for
    • Structure
    • Content
33 consumer health information web sites
Aetna, InteliHealth: Harvard Medical School's Consumer Health Information

Arizona Health Sciences Library, Consumer Health - MultFind Results

Augustus C. Long Health Sciences Library, Columbia University, Consumer Medicine

Charlottesville (VA) Community Web, Consumer Health

Chautauqua-Cattaraugus Library System, Consumer Health

Cooper Health System, Medical Library

Crozer-Keystone Health System, Crozer-Keystone Virtual Library

33 Consumer Health Information Web Sites
Dartmouth Biomedical Libraries, Consumer Health Resources

Duke University Medical Center Library, Consumer/Patient Health Information

Emory Health Sciences Center Library, Emory MedWeb Subject Index for Consumer Health

Exempla Lutheran Medical Center, Consumer Health Libraries

Harvey Cushing/John Hay Whitney Medical Library/ New Haven Free Public Library, Consumer Health Information Network

Indiana University School of Law, Consumer Information

Indiana University School of Medicine, Consumer Health

Lane Medical Library, Stanford University Medical Center, Consumer Health

Loyola University, Consumer Health


McGill University, Selected Consumer Health Resources

  • McMaster University Health Sciences Library, Health Care Information Resources
  • National Network of Libraries of Medicine, New England Region, Consumer Health Information
  • Northern Virginia Community College Libraries, Consumer Health Resources
  • partnership: U of Cincinnati, OSU, Case Western Reserve, NetWellness Consumer Health Information
  • Robert W. Woodruff Health Sciences Center Library of Emory University, Consumer Health Resources
  • University of California Davis Health Sciences Libraries, Consumer Health Resources
  • University of Iowa, Virtual Hospital Information for Patients - Iowa Health Book
  • University of Iowa, Hardin Meta Directory of Internet Health Sources

University of Maryland Health Sciences and Human Services Library, Consumer Health Links

  • University of Maryland Libraries, Consumer Health
  • University of Toronto, Patient and Consumers
  • University of Wisconsin-Madison Health Sciences Libraries, Consumer Health and Medical Information
  • Utah Library Association, Utah Consumer Health Information Network
  • VCU Libraries, Virginia Commonwealth University, Consumer Health Resources
  • Washington Hospital Healthcare System, Washington Community Health Resource Library
  • Yale University Harvey Cushing/John Hay Whitney Medical Library, Consumer Health Resources
most common features
Top 5 Structure Features


Site search

Index = Links (internal or external)

Organized by resource type

Scrolling one page

Most Common Features
  • Top 5 Content Features
  • List of links
  • Contact information
  • Last update notice
  • Disclaimer
  • Medical News
least common features
Bottom 5

Structure Features

Site Index Border

Organized by Subject

Site map/guide


Navigation Tabs

Bottom 5

Content Features

Search tips

Ask the Doc

Commercial ads

Referral service

Interactive tools

Least Common Features
columbia university augustus c long health sciences library

EXAMPLE: Most Common Structure

Columbia UniversityAugustus C. Long Health Sciences Library

Organized by Resource Type

Site Search



Contact Info

Content = List of Links

Scroll one page

Last Update


EXAMPLE: Least Typical Structure and Content

Organized by subject


Site Index Border

Ask a doc

Interactive Tools

  • Most common design was a 1-page, columnar scrolling list of external and internal links organized by resource type, with site search, contact information, last update notice, and disclaimer. Simple maintenance suspected.
  • Least common design included interactive tools, referral services, search tips, advertisements, navigation tabs and a site map in a more complex layout, organized by subject: a commercial look. Time-consuming maintenance suspected.
  • Medical News and Alternative Medicine were the most frequent specialized topics.
most surprising find
Most Surprising Find
  • 61% organized by Resource Type
    • Directories, Web sites, etc.
  • Only 39% organized by Subject
lessons learned
Lessons Learned
  • A survey of current web sites provides inspiration as well as a menu of possible design and content features.
  • Borrow the visual interest and navigational flexibility from web sites with a more commercial design (Intelihealth) and combine with the simplicity of academic library sites.
  • Add interest with photos and other illustrations.
  • Provide access to as much content as possible from the front page.
    • Build site map into front page, through layered subject outline.
    • Border menus, navigation tabs add interest and search flexibility
  • External news sources address current medical concerns and should be available for reference online.
  • Keep text simple, clear, and avoid adjacent columns of text to enhance accessibility and assure compatibility with screen readers.
putting it all together hsls consumer health information http www hsls pitt edu guides chi
Putting it all together: HSLS Consumer Health Information