The NCQA Baseline Assessment Tool . . . and How Sharing Information Production Process Metadata Fosters Process Improvement The BAT and Information Production Process Metadata What is the Baseline Assessment Tool? What is this Metadata all about? How it relates to:
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. . . and How Sharing Information Production Process Metadata Fosters Process Improvement
How it relates to:
Willingness to be accountable for a set of business information for the well-being of the larger organization, by operating in service of (rather than under control of) those around us.
Meeting and exceeding stakeholder (customer) expectations and requirements
Track down charts not found at sites:
Foster common understanding between producers and stakeholders by use of shared metadata
Accuracy can’t be automated; only people can assess and correct for accuracy
Information is an enterprise resource
Measure information quality in voice of downstream customers/stakeholders
To improve a production process, measure its product
Improve information quality at the point of captureQuality Approachto Information
Process Improvement Details Useful for the NCQA Baseline Assessment Tool
For each entity (Encounters, Members, Providers)
Foster Process Improvement through Common Understanding of Information Production Processes