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The Logic Model: A Program Performance Framework. Steve Wyatt, J.D. Associate Dean, Entrepreneurship & Economic Development College of Engineering Extension Associate Professor Statewide Program Director, Business Development. October 13, 2008. Overarching Direction and Vision. MISSION

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the logic model a program performance framework

The Logic Model: A Program Performance Framework

Steve Wyatt, J.D.

Associate Dean, Entrepreneurship & Economic Development College of Engineering

Extension Associate Professor

Statewide Program Director, Business Development

October 13, 2008

slide2

Overarching Direction and Vision

MISSION

The Business Development Program’s (BDP) mission is to improve people’s lives and the competitiveness of Missouri businesses through research-based education and technical assistance to enhance Missouri’s economy.

slide3

Overarching Direction and Vision

Within the next five years, the Business

Development program’s vision is to:

1. Be recognized as a leader in the University’s economic development mission and build linkages among students, faculty and businesses to promote research, learning, service, economic growth and quality of life.

2. Be recognized as the national and statewide leader in entrepreneurial development and the creation and growth of small businesses from inception to tomorrow’s enterprise leaders.

overarching direction and vision
Overarching Direction and Vision

3. Become a valued and trustworthy business information source, disseminating business research, resources, training and information for business, policy makers and individuals.

4. Become a market-driven organization that serves entrepreneurs, businesses and Missouri’s workforce with customer-focused programs that are fundablefrom program revenues, donations, grants and stakeholders.

overarching direction and vision5
Overarching Direction and Vision

5. Be recognized for our training and learning innovations that effectively use students, businesses, faculty, technology and staff to enhance the learning process for clients and the economy of Missouri.

operating principles and values
Operating Principles and Values

Organizational Values

  • Customer Focus
  • Stakeholder Value
  • Learning Organization
  • Respect
  • Results
  • Innovation
reality
Reality
  • What gets measured gets done
  • If you don’t measure results, you can’t tell success from failure
  • If you can’t see success, you can’t reward it
  • If you can’t reward success, you’re probably rewarding failure
slide8
If you can’t see success, you can’t learn from it

If you can’t recognize failure, you can’t correct it

If you can demonstrate results, you can win public support

Osborne and Gaebler, 1992 in MQ Patton, 1997:14

why logic models why the hype
Why Logic Models – Why the Hype?
  • Shows the difference between what we do and the impact we have
  • Provides a common vocabulary
  • Focus on quality and continuous improvement
slide10

LOGIC MODEL: Program Performance Framework

OUTCOMES

OUTPUTS

INPUTS

Short Medium Long Term

Activities Participation

S

What the

What the

What the

ultimate

I

What we invest

What we do

Who we reach

short term

medium term

results are

T

results are

impact(s) is

U

Impact

Staff

Workshops

Participants

Learning

Action

Volunteers

Meetings

Customers

A

Time

Counseling

Citizens

Awareness

Behavior

Practice

Decision- making

Policies

Social action

Social

Economic

Civic

Environmental

T

Money

Facilitation

Knowledge

Materials

Assessments

Attitudes

I

Equipment

Product dev.

Skills

Reactions

Satisfaction

Technology

Media work

Opinions

O

Partners

Recruitment

Aspirations

Training

N

Motivations

ASSUMPTIONS

1)

ENVIRONMENT

2)

3)

Influential factors

4)

University of Wisconsin-Extension Cooperative Extension, E. Taylor-Powell, 1998, Business Development Programs

situation
Situation
  • Situational analysis
    • Need
      • Research on Entrepreneurship and Small Business
      • State, Region and County Needs Identification and Plan of Work
      • Learning Preferences Research
      • High Growth Research
      • Technology Based Economic Development
    • ttp://www.missouribusiness.net/bridg/time_attitudes_report.pdf
    • http://extension.missouri.edu/staff/2007-2011_MU_Extension_Plan_of_Work-9-19-06.pdf
    • http://www.missouribusiness.net/bridg/lep_total_final_report.pdf
    • Not yet available on line
    • http://www.missouribusiness.net/bridg/tech_company_needs.pdf
slide13

Sample Needs Identification

  • Understanding the Entrepreneur
    • BRIDG Research Learning Preferences & Experiences

http://www.missouribusiness.net/bridg/lep_total_final_report.pdf

situation continued
Situation (continued)
  • Engage others
    • Stakeholder Input
    • Customer Input
  • Problem analysis
  • Priority setting/goals
  • Regional Meetings
inputs
INPUTS

Field Faculty – 39.8 FTE

Leadership/Administration – 9.15 FTE

Money – $4,500,000

Program Time – 40,596 hours

Partners

  • 9 partner Institutions
  • Chambers, MEDC, Financial Institutions
  • SBA, EDA, DET, State of MO, Kauffman

Facilities

Technology

-webCATS, webAPPS, Portal, survey tools

slide16

OUTPUTS

What we doWho we reach

  • ACTIVITIES
  • Training
    • 807 trainings
    • 8,025 hours
  • Counseling
    • 8,579 sessions
    • 17,072 hours
  • Product Development
    • 4 workgroups
  • Online Training
    • 276 trainings
  • *Abrams & Hill website awards
  • PARTICIPATION
  • Training Attendees- 10,733
  • Clients – 2,430
  • Online Attendees - 1,253
  • Hits on web site- 16,230,000
  • SATISFACTION
  • -Revenue generation
    • $500,000
  • Overall Training
    • 6.3/7
  • Instructor Effectiveness
    • 6.7/7
slide17

OUTCOMES

What results for individuals, businesses, communities

  • LEARNING
  • Short
  • Gain in Knowledge

1.22 / 5

  • Would Recommend

96%

  • Was it practical

6.17/7

  • ACTION
  • Medium
  • Business start

182

  • Failures prevented

143

  • Actions taken

982

  • IMPACT
  • Long
  • Increase in Sales

$204 million

  • Equity

$102 million

  • Jobs Created

2,449

  • Research Funding

$9.4 million

slide18

OUTCOMES

Learning

Action

Impact

PLANNING

INPUTS

OUTPUTS

  • Programmatic
  • investments

Activities

Participation

Satisfaction

EVALUATION

slide19

Truman State University

Northwest Missouri State University

NMSU Chillicothe

Macon County Extension Office

Holt County Extension Center

NMSU St. Joseph

Monroe County Extension Center

Clay County Extension Center

Audrain County Extension Center

UMKC

MU

UMSL

Kansas City

Cass County Extension Center

Columbia

St. Louis City

St. Charles County Extension Center

St. Louis County Extension Center

Cole County Extension Center

University of Central Missouri

Camden County Extension Center

Phelps County Extension

UMR

Missouri Southern State University

Madison County Extension Center

Springfield

Cape Girardeau County Extension Center

Missouri State University

Southeast Missouri State University

Greene County Extension Center

MSU –West Plains

Taney County Extension Center

Howell County Extension Center

Locations - 2007

evaluation
Evaluation
  • Using data to track through PLM
    • Output
      • Activities, Participants, Satisfaction
    • Outcomes
      • Learning, Action, Impact
    • Decision making at the lowest level
      • Ability to “drill down” and manage
check your logic model
Check Your Logic Model
  • Are the outcomes really outcomes?
  • Is the longest-term outcome
    • Meaningful?
    • Logical?
    • Realistic?
  • Does it represent the program’s purpose; response to the situation?
slide27
Thank you!

QUESTIONS