The idea that customers who are disappointed with the quality of the food they were served at a restaurant are more likely to fill out a customer satisfaction survey is called self-selection bias. True False.
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The idea that customers who are disappointed with the quality of the food they were served at a restaurant are more likely to fill out a customer satisfaction survey is called self-selection bias.
When respondents have a tendency to use “extreme answers” to survey questions (e.g. answering every question as “Strongly Disagree”), this is called extremity bias.
When a research study has been designed properly, but a researcher makes a mistake in conducting the study by not following the design, we say that administrative error has occurred.
When an interviewer “makes up” answers to several interview questions because she failed to ask them during the interview, we say that interviewer cheating has occurred.
A person who answers “No” to the question: “Would you be willing to answer a few questions for a research study?”, when asked this question by a researcher in a shopping mall, is an exa
When a respondent inflates his income considerably in a personal interview in order to try to impress the interviewer, this is an example of:
When a passenger on Northwest Airlines fills out a survey to complain that he was not served the vegetarian meal that he ordered, this is an example of:
When a respondent who is in favor of handgun control eagerly fills out a survey sent to him by the National Gun Control Association, this is an example of:
When an interviewee who is unemployed tells an interviewer that he is a manager at a local insurance company because he is too embarrassed to admit that he does not have a job, this is an example of:
When a respondent answers: “About two months ago” when asked when he has last attended a concert by the St. Louis Symphony (when, in fact, he has remembered the time frame incorrectly), this is an example of:
When an interviewee tells the interviewer that he holds a Masters degree in Business when he never went to graduate school, this is an example of:
When a researcher uses a trade association membership list that is two years old as a sampling frame and it does not contain the members who have joined in the past two years, this is an example of:
When an interviewer asks a respondent to indicate in which of five income categories his salary last year was located, this is an example of: