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Framework for Studying Work and Organizational Psychology

This framework explores the role of theory in an applied setting, including Lewin's formula, organizational diagnosis and assessment, and consulting as a practitioner. It also delves into motivation, satisfaction, and leadership psychological theories.

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Framework for Studying Work and Organizational Psychology

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  1. Framework for Studying WOP-P • Role of theory in applied setting • Lewin’s formula • B = f (p*e) • Organizational Diagnosis and Assessment • Consulting as a Practitioner • Motivation / Satisfaction / Leadership

  2. Psychological Theory • Theory: • a set of interrelated constructs that predict and explain behavior • Guides research • Can be generalized to other times/ settings / populations • Concept: Expresses an abstraction, e.g., "achievement." • Construct: a concept invented for scientific research, e.g., "intelligence."

  3. K. Lewin’s Formula • Kurt Lewin  B = f (p*e) • Behavior • Directly observable overt or covert action (thinking is included! You just have to ask) • Indirectly observable results or self-report • p - Person unit of observation – (usually) • e – Environment • Anything in the person’s field that can influence behavior • * - person and environment interaction

  4. Organizational Diagnosis & AssessmentIOP Consultant’s Role • To solve a problem (presented by management) • Usually how it begins Or • Discover an opportunity for improvement • Look for opportunities (while you are solving the problem)

  5. Organizational Diagnosis and AssessmentMedical Model (physician’s approach) • Observe symptoms • Conduct assessments • Clinical observation and tests (temperature, BP, blood work • Diagnosis cause of symptoms • Consider remedies • Treat the patient • Follow up • Revise if needed

  6. Consulting as an IOP practitioner –using the medical model metaphor • Observe symptoms presented by client • Listen carefully and summarize • Do not take their diagnosis for granted • Identify the problem - “pain point” or what hurting • Conduct assessments (your own) using • Archival information, interviews, focus groups, surveys, inventories • Diagnose cause of problem • Consider solutions (possible interventions) • Implement solution • Follow up

  7. Consulting as a PractitionerBuilding Client Relations • Use business lingo • Never use the term “theory” • Get buy-in at all levels • Top to bottom, union, management • Invite input (but only if you think it may help) • If you ask be prepared to use some of it • Don’t pretend to know more than you do

  8. Motivation / Satisfaction / LeadershipThree perspectives for case study • Motivation • Drivers of behavior (from amotivation to high engagement) • Satisfaction • Attitudes that influence behavior • Leadership • An important driver of behavior

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