Services in a Digital World – Leading, Innovating, Delivering 8-10 th December 2013 Business Design Centre, London. Who S hould L ead D igital Innovation?. Jos Creese CIO, Hampshire County Council. Unpleasant Facts About Digitally Enabled Change Programmes. Deliver tangible
8-10th December 2013
Business Design Centre, London
CIO, Hampshire County Council
value as planned
Deliver, but not to time, quality or budget
Source: CIO Connect 2013
You said …..
CIO, CDO, CMO, CFO, HR, politicians, CX, external interim, CTO, service directors, ….
… digital innovation must be shared through collaborative working and distributed leadership, ie so that change is led through others.
A ‘digital leader’ earns the authority to facilitate culture change and to address silo and out of date ways of working by their credibility, style and affinity with organisational priorities – coupled with programme delivery track record … not by their technology credentials.