Troubleshooting steps for QuickBooks Internet Explorer script error

1. WELCOME TO ACCOUNTING HELPLINE

2. What’s the Deal with QuickBooks Script Error and How to Resolve it? While trying to open QuickBooks Online application, are you continuously getting QuickBooks Script error? If yes, then stay tuned to this post until the end to know how to get over it. You might be getting an error message with the error pop-up, stating, “A problem has taken place in the script of this page.” Generally, script errors in QuickBooks get triggered when important scripting features, such as ActiveX and Java, are disabled in the web browser settings.

3. What should you do to rectify the QuickBooks Script error? Solution 1) Manually reset Internet Explorer security settings to default levels • Open Internet Explorer and then click on the Tools menu (the gear icon at the top-right corner of the screen) • Select the Internet Options option and then go to the Security tab. • In the Security tab, click on the Reset all zones to default level option. • At last, hit the OK button.

4. Solution 2) Delete the temporary internet files in Internet Explorer • Open Internet Explorer and then click on the Gear icon. • Choose the Safety option from the drop-down menu. • Under Safety, select the Delete Browsing history option. • Checkmark the Temporary Internet files and websites files checkbox. • At last, select the Delete button at the bottom of the window.

5. Solution 3) Set the Internet Explorer browser in compatibility view • Open Internet Explorer and then press the Alt key to select the Tools menu. • Choose the Compatibility View settings option from the drop-down menu. • On the Compatibility View settings window, checkmark the Display all websites in Compatibility View checkbox. • At last, hit the Close button.

6. Solution 4) Add Intuit’s websites as trusted websites in Internet Explorer • Open Internet Explorer and select the Tools menu. • Select the Internet Options option and then go to the Security tab. • In the Security tab, select the Trusted Sites icon. • Click on the Sites button. • Enter *.intuit.com in the Add this website to the zone field and then hit the Add button. In the same manner, add *.quickbooks.com. • Hit the Close button to exit out the Trusted sites window. • Click on the Custom level… button and then scroll down to the Miscellaneous section. • Under Allow Cross domain requests, checkmark the Enable checkbox and then hit the OK button. • Click on the Apply option and then hit the OK button to close down the Internet Options window. • At last, restart the Internet Explorer browser to apply the changes you have just made.

7. Conclusion: It’s necessary for QuickBooks Internet Explorer script erroras quickly as possible as it can slow down the overall performance of the computer. If you are unable to resolve script error even after implementing the troubleshooting steps we have mentioned above,then the Windows operating system might have been outdated. We suggest you to update Windows to the latest release and see whether this resolves the error not. For additional troubleshooting assistance, feel free to reach our QuickBooks support team at (844)-888-4666.

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