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TRAGEDY RESPONSE:. Lessons Learned From School Violence. Destroyed our sense of safety and security Resulted in a heightened sense of vulnerability and helplessness Disrupted our coping and problem-solving capabilities. What We Learned School Crisis:. Crisis Plan.
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TRAGEDY RESPONSE: Lessons Learned From School Violence
Destroyed our sense of safety and security Resulted in a heightened sense of vulnerability and helplessness Disrupted our coping and problem-solving capabilities What We LearnedSchool Crisis:
Crisis Plan • Prevent chaos from escalating into a catastrophic situation • Have One • Make Sure Roles are Clearly Defined – Organizational Role/Rank is in Place • Hold “Dry” Runs & Rehearsals • Know when you need more help
The District and the City • District: immediate response to school • Release of students • Crime Scene - immediate security of school, restricted access • School District PIO and Fire PIO coordinated release of information at scene • Crisis communication center at City Hall- City PIO/City Manger/District Admin/
Communications • Identify School Officials -Not a Time for Egos • One Phone Number – live • Don’t Chase Rumors • Move Communications Center AWAY from Crime Scene • Jointly release information - District, City, County, Medical officials
Media • No Media on Campus • Set Clear and Strict Boundaries • 57-minute emergency event • 7-day media event • Jointly released information - District, City, County, Medical officials • Used the Media to Disseminate Important Information
Collaboration • Counselors from other districts • Community counselors and therapists • Hospitals • Churches • National Organization for Victim’s Assistance • Red Cross • Massage therapists; comfort dogs • Businesses (donated food, teddy bears, books…)
Re-entry to School • Open House on Memorial Day • No media were allowed • Multiple "support" rooms • Uniformed police on campus through remainder of school year
Students Return to Class • Free breakfast and lunch • Counselors in every class, multiple "support" rooms • Mental Health counselors at THS through remainder of year • Academic adjustments
Effects of Trauma on Learning • Range of involuntary reactions • Sense of fear and distrust of students may prevent students from re-engaging in school life and learning • Different behavior = developmental stages
Long-Term Follow Up1 -3 Years • Posttraumatic Stress training for staff • National/Local Trauma Specialists • Additional counselors at THS • 2 during first year • 1 additional until all students graduated • Thurston Assistance Center • Legal Support • Memorial
“Work hard to find that balance between mourning the past, treasuring the present, and keeping hope for the future.” Marleen Wong Director of District Crisis Teams for the Los Angeles Unified School District.