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AIRS/Essential Learning Webinar

AIRS/Essential Learning Webinar. Co-presented by: Clive Jones, AIRS Sandra Ray, United Way of Greater Houston Leslie Mariner, Essential Learning. Goals of the Presentation. Introduction Essential Learning Highlights of AIRS Partnership Greater Houston United Way 2-1-1 Experience

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AIRS/Essential Learning Webinar

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  1. AIRS/Essential Learning Webinar Co-presented by: Clive Jones, AIRS Sandra Ray, United Way of Greater HoustonLeslie Mariner, Essential Learning

  2. Goals of the Presentation • Introduction Essential Learning • Highlights of AIRS Partnership • Greater Houston United Way 2-1-1 Experience • Demo Sampling of Courses • How to Access Courses and More Information

  3. About Essential Learning • Established in 2002 • Focus Exclusively on E-Learning for Behavioral Health and Human Service Organizations • Hosted, web-based, Learning Management System (LMS) and online courses for organizations • CEQuick online courses for individuals • Over 800 Organizations Using Our System in 48 States & Canada • 97% Customer Retention since inception of company • 350,000 Active Registered Students • More than 5.3 million course completions • Comprehensive compliance and CEU libraries for Human Services Organizations • More Information – www.essentiallearning.com

  4. AIRS Online Training • AIRS Membership survey in early 2006 sought insights into unmet needs – “more training” was a strong refrain • Linda Daily (now with United Way Worldwide) undertook some research for AIRS and recommended online training • Essential Learning was identified on becoming aware of its use by many social service agencies including the Mental Health Association of New York City

  5. AIRS Online Training • Contract with Essential Leaning signed mid-2006 with aim for launch of online training portal early 2007 • Developed first online courses (support from Dammann Fund) • There were/are two options to access: Individual purchase (the pay-as-you-learn or CE Quick model at www.cequick.com/AIRS) and the “Organizational Training Portal”

  6. AIRS Online Training • 2008 CEQ course completions = 522 • 2008 Org model completions = 3,113 • 2009 CEQ course completions = 480 • 2009 Org model completions = 9,880 Users find that staff learn and retain “differently” through online training

  7. AIRS Online Training Advantages of Organizational Training Portals  Clarity for training budget as annual fee • No need to dig out the credit card • 24/7 access, so flexibility for staff • Staff find themselves taking more courses • Managers can access a tracking and reporting system that shows training activity • Organizations can design an unlimited number of own basic courses, free of charge, in a variety of standard formats

  8. AIRS Online Training • 2010 AIRS membership survey ranked online training as 6th most important service/product provided by AIRS (69% rated it as either Very or Extremely Important; only 6% said it had no importance to their agency

  9. AIRS Online Training • And yet …. • In a 2008 membership survey, 36% of agencies said at least one staff member had taken an online course (64% had not …) • And in a 2009 survey … the numbers were exactly the same …

  10. AIRS Online Training Current AIRS courses: • AIRS: An Overview for Resource Specialists • AIRS: CIRS Practice Examination • AIRS: Confidentiality • AIRS: Database Maintenance • AIRS: Disaster Preparation and Management • AIRS: I&R Crisis Intervention • AIRS: I&R Customer Service • AIRS: I&R for Military Service Members and their Families

  11. AIRS Online Training Current AIRS courses: • AIRS: Inclusions and Exclusions • AIRS: Introduction to I&R • AIRS: Introduction to Taxonomy • AIRS: Resource Database Style • AIRS: Serving People with MH Issues • AIRS: Serving Young People • AIRS: The I&R Process • AIRS: Working With Challenging Clients

  12. AIRS Online Training For Certification • Useful for not essential • Certain courses are core (e.g. AIRS: Introduction to Taxonomy and AIRS: The I&R Process) • Each credit hour = one credit hour for Recertification • Also provides CEU hours for those who need them for other professional credentials

  13. AIRS Online Training • AIRS Training Committee • Value of access to Essential Learning’s existing online catalogue/library • Reviewing course evaluations, overseeing new courses and updates to existing ones • Assessing relevance of new courses to our members (Managing Teams, Attitudes at Work, Effective Boards)

  14. AIRS Online Training: Future Goals • More AIRS members setting up their own Organizational Training Portals • More organizations creating their own courses and sharing them with their I&R colleagues • More experimenting with new ways of delivering online training (e.g. audio)

  15. How to • Individual Course Purchase www.cequick.com/AIRS • “Organizational Training Portal” – contact Essential Learning for more information www.essentiallearning.com 1.800.729.9198

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