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Know Your Benchmarks: Best Practices for Contract Training. Brought to you by. presented by Leslie Larrabee & Evelyn Dow-Simpson. General Webinar Guidelines. Polling questions will be displayed on your screen throughout today’s presentation.

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slide1

Know Your Benchmarks: Best Practices for Contract Training

Brought to you by

presented by

Leslie Larrabee & Evelyn Dow-Simpson

general webinar guidelines
General Webinar Guidelines
  • Polling questions will be displayed on your screen throughout today’s presentation.
  • Today’s webinar will be recorded. A link to the webinar will be available within the next 24 hours on Augusoft’s website. http://www.augusoft.net/webinar
  • Please do not place the conference call on hold.
    • If you need to take another call,
    • please leave the conference call and
    • rejoin later.
  • Please use the Questions function in your GTW menuto ask any questions.

Know Your Benchmarks: Best Practices for Contract Training

slide3

Leslie Larrabee

leslie@cacorpcollege.com

760-832-8271

  • Entrepreneurial Endeavors in Education
  • California Corporate College
  • LERN
  • Augusoft®

Evelyn Dow-Simpson

evdow@cnm.edu

(505) 224-5217

  • Assoc. Director Workforce Training Center
  • Central New Mexico Community College

Know Your Benchmarks: Best Practices for Contract Training

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Poll Question #1

Know Your Benchmarks: Best Practices for Contract Training

what do you count
What do you count?
  • Salesperson
  • Company
  • Industry
  • Category
  • Contract
  • Contract Generated

(Repeat, Referral, Cold)

  • Discussion Started
  • Contract Date
  • Contract Price
  • Participants
  • Instructor Cost
  • Development Cost
  • Materials Cost
  • Other Cost
  • Quality
  • Cancel
  • Leads
  • Prospects
  • Contract Benefit
  • Promo/Sales

Know Your Benchmarks: Best Practices for Contract Training

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LERN Benchmarks

  • Operating Margin: 60%

Know Your Benchmarks: Best Practices for Contract Training

slide8

LERN Benchmarks

  • Cancel Rate: 5%

Know Your Benchmarks: Best Practices for Contract Training

slide9

LERN Benchmarks

  • Quality & Service: 4.2+

Poll Question #2

Know Your Benchmarks: Best Practices for Contract Training

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LERN Benchmarks

  • Repeat 50%
  • Referral 25%
  • Cold 25%

Know Your Benchmarks: Best Practices for Contract Training

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LERN Benchmarks

  • New: 20%
  • CNM
    • Businesses Served
    • New Business Served

Know Your Benchmarks: Best Practices for Contract Training

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LERN Benchmarks

  • Lead: Contract Ratio: 4:1

1 2 3 4

Know Your Benchmarks: Best Practices for Contract Training

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LERN Benchmarks

  • Salesperson: 6-20 x Salary

Know Your Benchmarks: Best Practices for Contract Training

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CNM Workforce Training Center

call us at 505.224.5200

visit us at www.cnm.edu/wtc

contact us at workforce@cnm.edu

Know Your Benchmarks: Best Practices for Contract Training

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CNM Measurements

CNM 3-yr AVG 35% NEW

Know Your Benchmarks: Best Practices for Contract Training

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CNM Measurements

contract activity reportContract & Grant Activity

Know Your Benchmarks: Best Practices for Contract Training

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CNM Measurements

registration efficiencyQ1 - open enrollment

Know Your Benchmarks: Best Practices for Contract Training

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CNM Measurements

new online revenue

Know Your Benchmarks: Best Practices for Contract Training

lern contract training conference april 3 4 2013 chicago
LERN Contract Training ConferenceApril 3-4, 2013Chicago
  • Strategies for a winning CT unit
  • CT Trends
  • Action plans

LERN.org/ctc

Know Your Benchmarks: Best Practices for Contract Training

questions
Questions

Know Your Benchmarks: Best Practices for Contract Training

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Thank you for participating!

Leslie Larrabee

leslie@cacorpcollege.com

(760) 832-8271

Evelyn Dow-Simpson

evdow@cnm.edu

(505) 224-5217

To request a complete in-depth demo of Lumens,

contact sales@augusoft.net or go to augusoft.net

to submit a request.

A recording of this webinar and copy of the presentation will be available online at www.augusoft.net/webinars .

Know Your Benchmarks: Best Practices for Contract Training