1 / 117

Child Welfare Contract Training (CC 832)

Child Welfare Contract Training (CC 832). Safety Plan Services/Family Safety, Risk, Permanency Services Child Welfare Emergency Services Recruitment and Retention Group Care Supervised Apartment Living Iowa Foster Care Youth Council . Contact Information - Questions.

kylar
Download Presentation

Child Welfare Contract Training (CC 832)

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Child Welfare Contract Training (CC 832) Safety Plan Services/Family Safety, Risk, Permanency Services Child Welfare Emergency Services Recruitment and Retention Group Care Supervised Apartment Living Iowa Foster Care Youth Council

  2. Contact Information - Questions

  3. Safety Plan (SP) Services and Family Safety, Risk, and Permanency (FSRP) Services – A Brief Overview June 2011

  4. Safety Plan Services • The Unit of Service is 15 calendar days. • Maximum of two Units of Service. • First unit of service – maximum payment is $521.16. • Second unit of service – maximum payment is $432.94. • The Agency (DHS) worker will make initial referral to the assigned Contractor by phone. • The Contractor will record the time that the referral call was received. • The Contractor will respond to the Agency (DHS) within one (1) hour of the referral. (Contract 101, pages 1-2)

  5. Safety Plan Services • The referral packet for Safety Plan Services will be sent as soon as possible but within 24 hours of referral and includes: • 3055 • Under youngest child victim • Safety Plan • Referral Face Sheet (Contract 101, page 1)

  6. Safety Plan Services • The Contractor shall begin delivering services within 24 hours of referral whether or not the written Safety Plan is received. • If the Safety Plan, Referral Face Sheet, and 3055 are not received within 24 hours, the Contractor shall immediately notify the Agency (DHS) Contract Monitor. (Contract 101, page 1)

  7. Safety Plan Services • Within 24 hours of the referral, the Contractor or assigned subcontractor, shall meet with the following individuals: • Alleged child victim(s) • Parents (in the home) • There is no waiver of these contacts. (Contract 101, page 1)

  8. Safety Plan Services • The expectation is that face to face contacts will be made on a daily basis with the child victim(s) and parents (in the home). • The frequency of contact with siblings and others involved in the case will be identified on the Referral Face Sheet. (Contract 101, page 1)

  9. Safety Plan Services • The actual number of days of face to face contact may be less than 15. • The Contractor has 24 hours to make the initial contact; therefore, if initial contact is not made the same date as referral, only 14 days remain to make daily contact. • If the Agency (DHS) worker requests visits on less than a daily basis, dates must be specified for the waived contacts and provided electronically.

  10. Safety Plan Services • Reporting Requirements • Daily Contact Log • Initial contact log is due within 24 hours after initial contact. • All other logs due by end of the next calendar day of every contact or attempted contact. • 15 Day Report • Due within 24 hours of the end of the 15th day of service for each unit of Safety Plan Services provided. (Contract 101, page 2)

  11. Safety Plan Services • 2nd Unit of Service • 3055s shall not be backdated. • The Agency (DHS) worker and the Contractor should discuss in advance if there is a need for continued services and a 2nd authorization (3055). • This communication should serve as a reminder to renew the authorization. A second authorization for Safety Plan Services should be concurrent to the end date of the first authorization.

  12. Safety Plan Services • 2nd Unit of Service • Does not include the requirements related to the first 24 hours. • Face to Face contact will be daily or as specifiedby the Agency (DHS) worker. • The first contact log will be due by the end of the next calendar day following the contact with the child/family. • The payment for the 2nd Unit of Service does not include the $88.22 for the first 24 hr requirements. (Maximum payment $432.94) (Contract 101, page 2)

  13. Safety Plan Services Excerpt from 101 – Who must be seen

  14. Safety Plan Services • Changes to who must be seen shall be documented in an electronic communication. • Previously a new Safety Plan was required. • The SAM or designee may allow an exception to a required contact due to bad weather or natural disaster. • The Contractor must make alternative arrangements to assure safety. (Contract 101, page 2)

  15. Safety Plan Services • Contractors or assigned subcontractor will participate in all Family Team Meetings and/or Dream Team Meetings (where available). (Contract 101, page 1)

  16. Safety Plan Services Payment Structure • First 24 Hr Requirements ~ $88.22 (Initial referral only) • Daily (or frequency specified) face to face contacts ~ $157.94 • Contact logs by end of next calendar day ~ $75.00 • Children not removed from the home during SP Services provision ~ $100.00 (Performance Measure) • Children do not suffer maltreatment during SP Services provision ~ $100.00 (Performance Measure) • Payment will not be made for any of the requirements that were not met on the case. (RFP, Contract 101 - page 2, and Performance Measures)

  17. Safety Plan Services • Transition June to July 2011 • All current Safety Plan Services authorizations will be end dated on or before June 30, 2011. • Safety Plan Services will not automatically convert and will need to be end dated by the referring worker.

  18. FSRP Services • Monthly Unit of Service • The statewide base monthly payment amount for all Contractors is $473.10 per month. • The Agency (DHS) worker provides available case-specific information at the time of referral.

  19. FSRP Services • Referral Packet includes: • 3055 • Under youngest child victim • Referral Face Sheet • Safety Plan (if applicable) • Family Case Plan – when completed • CPS Assessment Summary • One which led to FSRP referral; all others require a completed/signed Request for Child Abuse Information, Form #470-0643 (RFP/Contract)

  20. FSRP Services - Contacts First 5 Business Days (For July 2011 only, the first 10 Business Days) • Make F2F contact with any child(ren) identified at referral as abuse victims and/or subjects of a court order based on CINA proceedings that reside in the home or in foster family care, kinship care, or shelter care placement, the parent(s), and any caretaking adults. • Participate in a F2F initial joint meeting with the Agency (DHS) worker, if available, and family in all referrals. (RFP/Contract and Contract 101 – page 6)

  21. FSRP Services – Contacts 1st Month of Service • F2F Contact within the first month of service of the referral with identified family members residing in the home at the frequency based upon Referral Face Sheet. • F2F contact with child(ren) in PMIC, Toledo, or Group Care within the first month of service. (RFP/Contract and Contract 101 – page 6)

  22. FSRP Services - Contacts 1st Month of Service • F2F contact within the first month of service of referral with parents not residing in the home, frequency based upon Case Plan or Referral Face Sheet. • If a parent resides outside the state of Iowa, the frequency and method of contact will be determined by the Court, the Agency (DHS) worker and/or the results of Family Team Meetings based on the needs and complexity of the case as assessed by the Agency (DHS) worker and Contractor staff. • The method of contact could include phone, written or electronic correspondence, or face to face. (Contract 101 – page 6)

  23. FSRP Services – Contacts After the 1st Month of Service • At a minimum, F2F contact shall occur every calendar month with the familyand with all children in the case that reside in Iowa. • If a child is placed outside the state of Iowa, the Agency (DHS) worker should coordinate through Interstate Compact on the Placement of Children (ICPC). (Contract 101 – page 6)

  24. FSRP Services – Contacts After the 1st Month of Service • The frequency of contact with the parents not residing in the home, and birth parents of children with the permanency goal of APPLA will be determined by the Court, the Agency (DHS) worker and/or the results of Family Team Meetings based on the needs and complexity of the case as assessed by the Agency (DHS) worker and Contractor staff. (Contract 101 – page 6)

  25. FSRP Services – Contacts After the 1st Month of Service • If a parent resides outside the state of Iowa, the frequency and method of contact will be determined by the Court, the Agency(DHS) worker and/or the results of Family Team Meetings based on the needs and complexity of the case as assessed by the Agency (DHS) worker and Contractor staff. • The method of contact could include phone, written or electronic correspondence, or face to face. (Contract 101 – page 6)

  26. FSRP Excerpt from 101 – Who must be seen

  27. FSRP Services • Any changes made to the frequency of contact or who must be seen shall be documented in an electronic communication to notify the Contractor. • A copy of this electronic communication must be maintained in the Contractor case file. (Contract 101 – page 6)

  28. FSRP Services • Reporting Requirements • Submitted to the Agency (DHS) worker and to the parents, unless their parental rights have been terminated. • Case Progress Report (CPR) • Submitted every month during service delivery period. • Due each month within five (5) business days from the date of case referral. • Service Termination Summary • Due within 14 calendar days of the date the case closes. (Contract 101 – pages 7-8)

  29. FSRP Services • Contractors or assigned subcontractor will participate in all Family Team Meetings and/or Dream Team Meetings (where available).

  30. FSRP Services • Family Functional Assessment • Completed by the Contractor and provided to the Agency (DHS) worker. (Contract 101 – page 4)

  31. FSRP Services Payment Structure • A monthly rate of $473.10, which is prorated based on a 30 day month if less than a full month. • After first 12 full months the rate is reduced to 85% of the full rate. • A deferment may be requested for months 13-18. If approved the full rate would be paid through the 18th month. • Payment reductions may apply based on not satisfactorily satisfying a Program Improvement Plan (PIP). (Contract 101 – page 8)

  32. Program Improvement Plans • PIPs are no longer required for SPS delivery. • Contractors not achieving 85% of case compliance with service elements for any 3 month period will be required to do a PIP. • In FSRP, if a PIP is not satisfied in 6 months, a 2% reduction will be applied to all cases served. • If a second PIP is required and is not satisfied within 6 months, a 5% reduction will be applied to all cases served. • A PIP will be required if the accuracy of the monthly report falls below 95% in any 3 month period. (RFP)

  33. Contractor Monthly Service Performance Summary Reports • This report is due by 3:00 p.m. on the fifteenth (15th ) day of the following month. If the fifteenth (15th ) day falls on a Saturday, Sunday, or holiday observed by the State of Iowa, the report is due by 8:30 a.m. on the next Business Day. • All components of the monthly report are now included in one Excel file. • This report is provided to the Contract Monitor. (RFP)

  34. Jurisdiction If during SP/FSRP Services the family moves from one Service Area or Sub-Area to another Service Area or Sub-Area, the Contractor is still responsible for providing services to the child, either directly or through subcontractors. However, if the case has been transferred from one Service Area or Sub-Area Agency office to another Service Area or Sub-Area Agency office, the Contractor in the new Service Area or Sub-Area will then be responsible for providing services to the family. The Agency (DHS) protocol for transfer of cases from Service Area to Service Area is still required. (RFP)

  35. Collaboration • Safety Plan/FSRP Services Contractors shall be expected to work in collaboration with all Child Welfare contracted services, specifically Recruitment and Retention of Resource Families; Group Care/SAL; and Child Welfare Emergency Services to align service provision to meet the needs of children in all levels of out of home care. • These contracted services provide support and interventions to children and families in a coordinated manner without duplication of service. The goals of the above identified services are to achieve safety, permanency, and well being for children in care. (RFP/Contract)

  36. Collaboration • Safety Plan/FSRP Services Contractors will be invited to participate in Service Area and/or state level meetings, to be held at least quarterly, with Service Area Managers or their designees, and other Agency (DHS) staff upon Agency (DHS) request to review and resolve any service delivery issues. • Safety Plan/FSRP Services Contractors will be invited to participate in a Statewide Contractors Meeting to be held at least annually with all Safety Plan/FSRP Contractors. • Safety Plan/FSRP Services Contractors will be invited to participate in a Statewide All Child Welfare Contractors Meeting to be held at least annually to include Recruitment and Retention of Resource Families; Group Care/SAL; and Child Welfare Emergency Services Contractors. (RFP/Contract)

  37. Child Welfare Emergency Services(CWES) What are they? • An array of short term, temporary child welfare interventions focused on children who would otherwise be referred for shelter bed placement if appropriate alternative services were not available

  38. Child Welfare Emergency Services(CWES) What CWES are not: • CWES are not MH crisis or MH emergency activities • CWES are intended to address the CW/JJ needs of children and families as they relate to safety, permanency, and well-being • CWES engagement a matter of hours (or perhaps days or weeks if a shelter bed is needed), unlike longer term MH care

  39. Child Welfare Emergency Services(CWES) • CWES approaches range from the least restrictive interventions that can be used to avoid shelter placement -- provided before children require removal from their home -- up to more or the most restrictive (out-of-home placements with relatives, foster families, or emergency juvenile shelter care shelter bed)

  40. Child Welfare Emergency Services(CWES) Lesser restrictive service examples: • Crisis line access • Community and family based interventions • Mobile and onsite conflict mediations • < 24 hour stays in shelter • In-home services/shelter • Follow up with families post-CWES engagement

  41. Child Welfare Emergency Services(CWES) Target Population • Children up to the age of 18 years under the supervision of the DHS or JCS who need temporary care and can be lawfully placed in Emergency Juvenile Shelter Care • Includes Law Enforcement referrals

  42. Child Welfare Emergency Services(CWES) Who’s providing CWES? • 14 emergency juvenile shelter providers (offering 17 shelters as part of the CWES array) • Partnerships with FSRP providers (for the list of apparent successful bidders see 101 Child Welfare Emergency Services.pdf)

  43. Child Welfare Emergency Services(CWES) Unique approaches with common themes: • Assuring Access To Services • Screening for CWES • Operating with a Shared Service Philosophy • Maintaining and Monitoring Service Quality • Encouraging Community Connections and Coordination • Exit planning from care (details found in 101 Child Welfare Emergency Services.pdf)

  44. Child Welfare Emergency Services(CWES) Outcome Expectations • Safety • Permanency • Well-being

  45. Child Welfare Emergency Services(CWES) Safety Outcomes • Children are protected from abuse and neglect while placed in Emergency Juvenile Shelter Care. • In the second year of the contract the number of emotion-related or behavior-related critical Incidents will be reduced. (for details see CWES Performance Measures 2012.pdf)

  46. Child Welfare Emergency Services(CWES) Permanency Outcome • Children referred to CWES will be screened for CWES services within one hour of referral to CWES and diverted from placement into an Emergency Juvenile Shelter Care bed as often as is appropriate. (for details see CWES Performance Measures 2012.pdf)

  47. Child Welfare Emergency Services(CWES) Well-being Outcome 1 • All Children in Emergency Juvenile Shelter Care for longer than five days who are required by State law to attend school shall regularly attend classes and be assured they will retain the educational credits they earn from those classes. (for details see CWES Performance Measures 2012.pdf)

  48. Child Welfare Emergency Services(CWES) Well-being Outcome 2 • The CWES interventions provided to the Target Population and their families are appropriate to meet the identified needs or resolve conflicts in the least restrictive manner possible, as assessed by the Agency and Juvenile Court Services referral workers. (for details see CWES Performance Measures 2012.pdf)

  49. Child Welfare Emergency Services(CWES) Program considerations: • CWES referral and screening expectations • Communication between contractors and referral sources • Shelter Care Admission/Discharge Protocol • “Unallocated” shelter bed use

  50. Contract for the Recruitment and Retention of Resource Families

More Related