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Enhancing Communication Competence in Contemporary Business Settings

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This chapter explores the essential role of effective communication in modern business contexts. It highlights scenarios involving stress and communication overload, emphasizing the significance of strong communicative skills as predictors of success according to recruiters. Insights from industry leaders like Warren Buffett reinforce the importance of understanding communication competence. The chapter also examines personal assessment of communication skills, challenges in business communication, and the impacts of digital communication. Engage with practical self-assessment tools and discussions to improve your professional competence.

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Enhancing Communication Competence in Contemporary Business Settings

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  1. Chapter 1 Contemporary Business and Communication Competence

  2. Discussion …. • In the opening scenario, Ron is visibly stressed. Why? • How can you relate to Ron’s experiences? • Can we communicate too much? Chapter 1 Contemporary Business and Communication Competence

  3. Weigh in: How many of you use … Chapter 1 Contemporary Business and Communication Competence

  4. Discussion …. • Recruiters and hiring managers reveal that the most important predictors of success are related to the ability to communicate well. Why is that the case? • Warren Buffet weighs in…. Warren Buffett Video Chapter 1 Contemporary Business and Communication Competence

  5. What is communication? Chapter 1 Contemporary Business and Communication Competence

  6. What is communication competence? Chapter 1 Contemporary Business and Communication Competence

  7. What is communication competence? Chapter 1 Contemporary Business and Communication Competence

  8. What is communication competence? Chapter 1 Contemporary Business and Communication Competence

  9. How Competent Are You? Respond to the following items quickly and honestly using the following key: 5 = Strongly Agree; 4 = Agree; 3 = Neutral; 2 = Disagree; 1 = Strongly Disagree. At work, I … • Am easy to get along with. • Adapt well to any situation I face. • Find conversing with others a bit awkward.* • Don't like to argue, even when I know I am right.* • Generally know what is appropriate to say. Chapter 1 Contemporary Business and Communication Competence

  10. How Competent Are You? • Try not to get too close to the people I work with.* • Make a concerted effort to listen to others. • Sometimes I have a hard time following others' conversations.* • Dislike meeting with my manager or supervisor. * • Am generally supportive of the people I work with. Asterisked items (#3, 4, 6, 8, 9) should be reverse-coded; then sum all 10 items. Chapter 1 Contemporary Business and Communication Competence

  11. What goes wrong in business communication? Chapter 1 Contemporary Business and Communication Competence

  12. What are the unique challenges of communicating in the digital age? Chapter 1 Contemporary Business and Communication Competence

  13. Preview of the course… Chapter 1 Contemporary Business and Communication Competence

  14. Chapter 1 Contemporary Business and Communication Competence

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