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EFFECTIVE FEEDBACK

EFFECTIVE FEEDBACK. Verbal or nonverbal communication to a person or group providing information as to how their behavior is affecting or influencing you. Viewgraph #8-1. JOHARI WINDOW MODEL. ARENA (A). BLIND SPOT (B). Things I do not know about myself. . Things I know. Things you know.

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EFFECTIVE FEEDBACK

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  1. EFFECTIVE FEEDBACK Verbal or nonverbal communication to a person or group providing information as to how their behavior is affecting or influencing you. Viewgraph #8-1

  2. JOHARI WINDOW MODEL ARENA (A) BLIND SPOT (B) Things I do not know about myself. Things I know Things you know You know FACADE (C) UNKNOWN (D) Things you do not know and things I do not know You do not know I know Viewgraph #8-2

  3. BLIND SPOT ARENA U N K N O W N FACADE KNOWN BY OTHERS UNKNOWN BY OTHERS Viewgraph #8-3

  4. REASONS FOR GIVING & RECEIVING FEEDBACK • Personal growth • Find out about self • Gain insight • Open environment Viewgraph #8-4

  5. HOW TO GIVE FEEDBACK • When the other person has indicated a willingness to receive it • use terms that describe the other’s behavior with the least amount of interpretation and that accurately describes the behavior • Be timely Viewgraph #8-5

  6. HOW TO RECEIVE FEEDBACK • Be non-defensive • Ask for more information • Say that you do not want feedback Viewgraph #8-6

  7. WHAT TO DO WITH FEEDBACK • Use it • Think about it • Forget it Viewgraph #8-7

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