Consumer Rights and Laws - PowerPoint PPT Presentation

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Consumer Rights and Laws

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  1. Consumer Rights and Laws

    Business & Personal Finance Mrs. Holmes
  2. Consumer Rights Consumer Bill of Rights Airline Passenger Rights Consumer Technology Bill of Rights Patients Bill of Rights
  3. Consumer Bill of Rights The Right to Safety The Right to Be Informed The Right to Choose The Right to Be Heard The Right to Redress The Right to Consumer Education
  4. Airline Passenger Rights Confirmed Reservations Refunds Delays and Cancellations
  5. Consumer Technology Bill of Rights Time-Shifting Record audio or video for later viewing or listening Space-Shifting Copy contents of CDs and other media to portable devices Backup Copies Backup purchased CDs or other electronic media Platform of Choice Listen on any device Translation Translate legally acquired content into a format that makes it more usable
  6. Patients Bill of Rights Information Disclosure Choice of Providers Access to Emergency Services Treatment Decisions Respect and Nondiscrimination Confidentiality
  7. Consumer Protection Laws
  8. Food, Drug, and Cosmetic Act Flammable Fabrics Act Meat Inspection Laws Hazardous Substances Labeling Act Kefauver-Harris Drug Amendment Cigarette Labeling and Advertising Act National Traffic and Motor Vehicle Safety Act Child Protection and Toy Safety Act
  9. Fair Packaging and Labeling Act Care Labeling Rule Toy Safety Act Generic Drug Act Nutrition Labeling and Education Act Children’s Online Privacy Protection Act Family and Educational Right and Privacy Act (FERPA) Health Insurance Portability and Accountability act (HIPPA)
  10. Sources of Consumer Protection
  11. Federal Agencies Department of Agriculture National Institute of Standards and Technology Food and Drug Administration Consumer Product Safety Commission Federal Communication Commission Federal Trade Commission United Parcel Inspection Services Federal Aviation Administration Securities and Exchange Commission
  12. State and Local Assistance State Local Consumer Protection Agency Attorney General Legal Aid Societies Newspaper Independent Consumer Groups
  13. Private Organization Better Business Bureau Major Appliance Consumer Action Panel (MACAP) Consumer Advocate National Consumers League (NCL) Federal Citizen Information Center (FCIC) Consumers Union Consumer Reports