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New Deal performance: improvement and re-design

New Deal performance: improvement and re-design. Paul Convery Director Unemployment Unit & Youthaid, London SCVO, Glasgow, June 22nd 2000. Is New Deal under-achieving?. New Deal 18-24 sustained job entry rates: averaging 33% (GB)

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New Deal performance: improvement and re-design

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  1. New Deal performance: improvement and re-design Paul Convery Director Unemployment Unit & Youthaid, London SCVO, Glasgow, June 22nd 2000

  2. Is New Deal under-achieving? • New Deal 18-24 sustained job entry rates: averaging 33% (GB) • Delivery Unit variations - from 50% highest sustained entry rate to 22% lowest • ND for 25+ only achieving 10% job entry • ND for lone parents: 33% job entry • "Jobs first": over-strong emphasis on job submission - 42% of job starts are for work that is not sustained for more than 13 weeks (19% not sustained rate even on employer option)

  3. Is New Deal under-achieving? • The "Disappeared": a third of leavers (cumulative 93,600 by March 2000) are still unaccounted for • Options are not popular: 60% of all job entrants are from Gateway after interview; only 12% of job entrants come from Options • Sanctions numbers rising from 650 in Q3 1998 to 5,000 in Q1 2000 • Sanctions data shows some options are clearly unpopular e.g. one fifth of ETF participants get sanctioned (41% in West Midlands)

  4. The “disappeared” • NCRS survey found - on leaving New Deal - 57% had entered a job (compares with entry rate amongst those with known destinations of 77%). • but majority had not ended up in sustained work - by the time of survey: • 55% were unemployed (¾ were claiming JSA) • 29% were in paid work • 81% of unemployed were still looking for work • "unknown destination" leavers drawn from a more disadvantaged and more vulnerable groups

  5. Improving Gateway • better identification and diagnosis (client profiling), improved case management and counselling; • better measurement of progress and achievement; • replicate workplace cultures: expectations of punctuality, attendance and effort; • stronger development of participants’ interpersonal and communication skills; • sectoral gateways and employer sponsorship

  6. Improving placement • Integration with “normal” job broking; • identify skills required in growth potential industries and occupations; • only refer those with realistic chance of meeting an employer’s specification; • special packages for the most disadvantaged; • combat low attraction of low paid, low quality jobs or where employment is not sustainable; • better preparation of participants on what to expect from a job.

  7. Working smarter with employers • vacancy taking staff and PA need to understand employer's business and "sell" clients • maintain communication between PA, employee and employer after the placement has been made; • post-placement services for participant/employer; • employers should offer structured introduction to work; mentoring; performance appraisals and help; training to support career advancement; • inter-firm/supply chain collaboration.

  8. Improving options • enriching the offers - more option tasters, intensive activity and services; • mix, match and blend the options; • specialist support services provided in the Gateway should continue as part of an option; • "soft skills" integrated into all options; • non employer options need increased relevance and connections with the labour market; • ILMs have better retention rates for the most disadvantaged.

  9. Improving the Employment Service • reduce PA caseloads and maximise time spent with individuals and employers; • reduce the 30% administration "overhead"; • reduce PA turnover and improve advisor management • ES contracting: needs fewer & better providers with realistic volumes • revise ES APA - crude job placement targets have previously ignored retention (APA 2000/01 will pilot a retention target)

  10. New Deal 2002 • More emphasis on non-JSA claimant population; • Higher performance “demand-led” intermediaries; • Integrating all New Deals into a single programme; • Stronger geographical focus; • More linkage with enterprise and regeneration initiatives and European funding; • Funding flexibility - the Personal Job Account

  11. Internet sources: Unemployment Unit & Youthaid New Deal briefings, innovation, talks, articles, performance data, advice & information for participants: www.uuy.org.uk/newdeal Copy of this presentation: www.uuy.org.uk/speakers

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