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Performance Appraisals

Understand performance appraisals and management, from defining the process and exchanging expectations to ongoing feedback and avoiding biases. Learn appraisal components, tips, and how to provide constructive feedback effectively.

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Performance Appraisals

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  1. Performance Appraisals

  2. Content • Define performance appraisal • Performance management • Initial exchange of expectations • Ongoing performance feedback • Performance appraisals

  3. What is a performance appraisal?

  4. What is performance management?

  5. Performance Management includes: • Initial exchange of expectations • Ongoing performance feedback • Performance appraisals

  6. Initial exchange of expectations • Between a new employee and manager • Discussion on initial performance expectations, objectives and interpersonal relationship expectations

  7. Ongoing performance feedback • Development of employees: • Attendance, performance, behavior • Managers should: • Provide specific, observed behavior • Focus on present examples • Remain calm and non judgmental • Constructive = Private • Address observable behavior

  8. Ongoing performance feedback • Most valuable opportunities = Successes • Increase likelihood of repeated behavior • Document ongoing feedback • Provide feedback in the moment • Timeliness will increase effectiveness

  9. Performance appraisals • Annual, formal and documented event • Should not be any surprises

  10. Performance appraisals Components: • Business results achieved • How the results were achieved • What was not achieved • Goal setting

  11. Performance appraisal tips • Plan ahead • Solicit feedback • Do not overtake the conversation • Gain agreement • Legal document

  12. Performance appraisal biases • Halo effect • Leniency error • Rate to justify pay

  13. Performance appraisal summary • Informal • Ongoing performance feedback • Formal • Initial exchange of expectations • Performance appraisals

  14. Questions?

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