Is there Life after Death?. A Psychological Approach Elisabeth Kübler-Ross’ grief cycle . 1926 - 2004 . 1926 - 2004 . 1924-2004. http://changingminds.org/disciplines/change_management/kubler_ross/kubler_ross.htm. Stage 1: Shock.
1926 - 2004
1926 - 2004
The first reaction on hearing the bad news is one of classic shock. This initially may appear as if there is no reaction at all to the news. The person may nod and accept the news without appearing to be troubled by it. Inside, they have frozen out the news that has not really taken hold yet. To get the news through, they may need to be told several times.
This is followed by a more external shock, where there may be physical reactions such as paling of the skin, shortness of breath and physical freezing.
After the initial shock has worn off, the next stage is usually one of classic denial, where they pretend that the news has not been given. They effectively close their eyes to any evidence and pretend that nothing has happened.
Typically, they will continue their life as if nothing has happened. In the workplace, they will carry on doing their job even if that job is no longer required.
A classic behavior here is a 'flight into health', where previously-perceived problems are suddenly seen as having miraculously fixed themselves.