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Performance Measurement: A Brief Introduction. For Kunuwanimano Child and Family Services. Outline. What is performance measurement? A proposed framework to measure performance What are indicators and how are they used to measure performance?

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performance measurement a brief introduction

Performance Measurement: A Brief Introduction

For Kunuwanimano Child and Family Services

outline
Outline
  • What is performance measurement?
  • A proposed framework to measure performance
  • What are indicators and how are they used to measure performance?
  • Finessing KCFS’ draft Performance Measurement Framework
what is performance measurement
What is performance measurement?
  • Performance measurement for Kunuwanimano Child and Family Services :
    • what we want to achieve - to ‘make a difference’
    • the steps - how the program will achieve its objectives
    • how we know the project is on track to achieve its objectives
    • identifying the quantity and quality of
    • identifying outcomes/impacts
    • linking actions and processes to inputs
  • It isn’t:
    • Activities
    • Managing
    • Auditing
    • Directional
current performance measurement framework context
Current Performance Measurement Framework Context
  • Goals and Activities taken from Kunuwanimano Strategic Plan
  • IOG drafted some performance indicators, outputs and outcomes. To be reviewed and revised with Kunuwanimano.
  • Our focus now will be on developing with staff and board members key performance indicators as reporting mechanisms that meet the needs of the Board and MCYS.
performance measurement framework a model
Performance Measurement Framework: A model

Performance Components

Performance Indicators

Performance Monitoring and Reporting

Continuous Quality Improvement

1. Quality Prevention Services

Analysis & Learning

Revision& Adjustment

Measures (Quantitative & Qualitative)

Data Collection

Monitoring

Accreditation

2.Operational Effectiveness and Efficiency

Assessments

3. Readiness for Protection Services

Public Reporting

Foundations for the Performance Measurement Framework

Funding, Human Resources, Integrated Data Systems

developing indicators
Developing Indicators
  • Specific, Measurable, Attributable, Robust, Timely (SMART)
  • Attractiveness / Feasibility
  • Linked to existing data collection where possible
    • Reduce data collection burden as much as possible
  • Aimed at particular levels of impact (Macro/Meso/Micro)