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Global Capability Centre in India

Global Capability Centres (GCCs) are offshore or nearshore entities established by multinational corporations (MNCs) to build in-house capabilities across various business functions. These centres serve as extensions of the parent organization, delivering critical services such as technology development, business operations, finance, human resources, and customer experience, among others.

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Global Capability Centre in India

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  1. ?Global Capability Centers (GCCs) in India: Strategic Hubs for Innovation and Growth Introduction Defining Global Capability Centers Global Capability Centers (GCCs) are offshore or nearshore entities established by multinational corporations (MNCs) to build in-house capabilities across various business functions. These centers serve as extensions of the parent organization, delivering critical services such as technology development, business operations, finance, human resources, and customer experience, among others. Evolution from Cost-Centric Models to Innovation Hubs Initially, GCCs in India focused on cost arbitrage and back-office functions. Over time, they have evolved into advanced hubs for innovation, technology, and business transformation, contributing significantly to India's economic landscape. 2. India's Strategic Advantage

  2. Abundant Talent Pool India boasts a vast and diverse talent pool, with a significant number of graduates in engineering, technology, and management disciplines annually. This talent pool is a major draw for global companies seeking skilled professionals. Cost Efficiency Operating costs in India are comparatively lower than in many Western countries, making it an attractive destination for establishing GCCs. Robust Infrastructure India's growing infrastructure, including state-of-the-art office spaces and connectivity, supports the efficient functioning of GCCs. Government Policies and Incentives The Indian government offers various incentives, such as tax exemptions and subsidies, to attract foreign investment and support the growth of GCCs. 3. Sectoral Presence of GCCs Information Technology (IT) and IT-enabled Services (ITeS) India remains a global leader in IT and ITeS, with numerous GCCs focusing on software development, IT support, and customer service operations. Engineering and Research & Development (R&D) Many GCCs are engaged in engineering design, product development, and R&D, leveraging India's expertise in these areas. Finance, Accounting, and Business Services Financial services, including accounting, auditing, and business analytics, are key functions managed by GCCs in India. Healthcare and Pharmaceuticals The healthcare and pharmaceutical sectors benefit from GCCs involved in clinical research, drug development, and medical data analysis. Emerging Sectors: Artificial Intelligence, Cloud Computing, and Cybersecurity

  3. With the rise of digital technologies, GCCs are increasingly focusing on AI, cloud computing, and cybersecurity, areas where India has a growing expertise. 4. Key GCC Hubs in India Bengaluru: The Global Epicenter Bengaluru, often referred to as the "Silicon Valley of India," hosts a significant number of GCCs, particularly in the IT and technology sectors. Hyderabad: Emerging Tech and Innovation Centre Hyderabad is gaining prominence as a hub for tech innovation, with several GCCs focusing on software development and R&D. Chennai: Financial Services and Operations Hub Chennai is home to numerous GCCs in the finance and business services sectors, offering a skilled workforce and cost advantages. Thiruvananthapuram: Governance, Research, and Technology Hub Thiruvananthapuram is emerging as a strategic hub for governance, research, and technology, attracting GCCs in these domains. Kolkata: Bengal Silicon Valley Tech Hub Kolkata's Bengal Silicon Valley Tech Hub is a major initiative to foster innovation and attract GCCs in various tech sectors. 5. Economic Impact Contribution to India's GDP GCCs contribute significantly to India's GDP, with estimates indicating that they account for a substantial share of the country's economic output. Employment Generation GCCs have created millions of jobs across various sectors, providing employment opportunities for a diverse workforce. Foreign Direct Investment (FDI) Inflows The establishment and expansion of GCCs have attracted significant FDI into India, boosting the country's economic growth. 6. Recent Developments and Investments Chevron's Expansion in Bengaluru

  4. Chevron has inaugurated a 312,000-square-foot facility for its Engineering and Innovation Excellence Center (ENGINE) in Bengaluru, strengthening its digital and AI capabilities. Standard Charterer’s Consolidation in Chennai Standard Chartered has opened its largest global office in Chennai, consolidating over 13,000 rolls into a single, digitally enabled workspace. Eli Lilly's Tech Centre in Hyderabad Eli Lilly has inaugurated a new technology and innovation Center in Hyderabad's Hitech City, focusing on digital transformation and AI. Zeiss's Investment in Bengaluru Zeiss has opened its first global capability center in Bengaluru, focusing on cloud computing, cybersecurity, and software services. 7. Future Outlook Projected Growth to Over 2,100 GCCs by 2028 India is expected to surpass 2,100 GCCs by the financial year 2028, growing at a compound annual growth rate (CAGR) of 8%, with an estimated 150 new centers added annually. Karnataka's Plan to Double GCCs to 1,000 by 2029 The government of Karnataka aims to double the number of GCCs in the state to 1,000 by 2029, creating 350,000 new jobs and generating an economic output of $50 billion. Policy Support and Infrastructure Development Continued government support and infrastructure development are expected to further bolster the growth of GCCs in India. 8. Challenges and Considerations Talent Acquisition and Retention Attracting and retaining skilled professionals remains a challenge, with competition among GCCs and other industries for top talent. Data Security and Compliance Ensuring data security and compliance with international standards is critical for GCCs handling sensitive information.

  5. Infrastructure Scalability As GCCs expand, ensuring scalable infrastructure to meet growing demands is essential. 9. Conclusion India's GCCs have evolved from cost-efficient back-office operations to high-value, innovation-led strategic hubs. With a favorable business environment, skilled workforce, and supportive government policies, India continues to be a preferred destination for establishing GCCs, playing a pivotal role in the global business landscape. Website: https://krtya.com/ Contact us: +91- 98241 82242 Email id: jariwbh@krtya.com

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