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Best Practices in Delivering Court Information to the Internet Public

Best Practices in Delivering Court Information to the Internet Public. Cheryl Nyberg Reference Librarian Gallagher Law Library University of Washington Seattle, Washington USA. Court of Public Opinion.

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Best Practices in Delivering Court Information to the Internet Public

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  1. Best Practices in DeliveringCourt Informationto the Internet Public Cheryl Nyberg Reference Librarian Gallagher Law Library University of Washington Seattle, Washington USA

  2. Court of Public Opinion Court website fails to deliver timely, useful, and frequently requested judicial information.

  3. Thurgood Marshall Only real source of a judge’s power . . . is the respect of the people.

  4. Public Trust & Confidence • Improve external communication • Make the courts more user-friendly • Simplify court processes

  5. Internet Access • 22% of Australian households • 40% of Australians Australian Bureau of Statistics, Household Use of Information Technology, 1999.

  6. The Ten Commendments

  7. I. Know Thy Audience and Mission

  8. Mission and Audience http://www.courts.gov.bc.ca/Info/Website.htm

  9. II. GivethGreat Content

  10. Annual reports Calendars Directories Do-it yourself kits Forms Glossaries History Judgments Juror information Maps Media releases Practice directions Publications Speeches Statistics Virtual tours CONTENT!

  11. Don’t Post Items that would jeopardize personal privacy or court security.

  12. III. Remember Days Past

  13. AustLII Coverage • High Court, from 1947 • Federal Court, from 1977 • Family Court, from 1988 • Supreme Court of New South Wales, from 1995 • Supreme Court of Queensland, from 1998

  14. U.S. Supreme Court • 616 historically significant cases, 1803-1991, Cornell’s Legal Information Institute • 1893-date, Findlaw

  15. U.S. Courts of Appeal http://www.law.cornell.edu/federal/opinions.html

  16. U.S. State Courts • A few states, latest 60-90 days • Most states, from mid-1990s • California, from 1934 • Oklahoma • Criminal Appeals, from 1928 • Supreme Court, from 1942

  17. Canada • Supreme Court, from 1985 • Federal Court, from 1990 • Alberta Courts, from 1998 • BC Supreme Court, from 1996 • PEI Supreme Court, from 1997 • Quebec Human Rights Tribunal, from 1991

  18. IV. Keep Thy Content Current

  19. Currentness

  20. V. Remain Constant in All Things

  21. Constancy I solemnly swear to resist gratuitous website rearrange-ment.

  22. http://www3.lawfoundation.net.au/lisc/recommend/ mediumneutral.html

  23. VI. Inviteth Feedback

  24. VII. Organize for the User’s Eyes

  25. VIII. Designeth a Pleasing Appearance

  26. IX. Chooseth Formats Wisely

  27. Document Formats • ASCII • HTML • Word-processed • Graphical • Compressed • Databases • Video & Multimedia

  28. Format Golden Rules Use appropriate formats Notify users Link to viewer software Be consistent

  29. X. Maintaineth Accessibility for All

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