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Staying Sane

NAFSA Region VII Raleigh, NC October 28, 2013. Staying Sane. … in the World of the One- or Two-Person Office. Why are you here today? What drew you to this session? What do you hope to gain from this session? What can you add to this session?. Personal Reflection.

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Staying Sane

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  1. NAFSA Region VII Raleigh, NC October 28, 2013 Staying Sane … in the World of the One- or Two-Person Office

  2. Why are you here today?What drew you to this session?What do you hope to gain from this session? What can you add to this session? Personal Reflection Introduce yourself to your neighbor & share your responses to these questions

  3. Who are we? • Helen R. Dolive : Birmingham-Southern College • Eileen Hamme : Embry-Riddle Aeronautical University • Paige Ramsey-Hamacher : Saint Leo University Presenter Introductions

  4. Informal Poll • How many years in field? • Main focus? • Institution size? • Institution type? • Public or private?

  5. What is the OPO SIG? Find out more information about the group at www.nafsa.org. Go to Connect & Network tab. Click on Engage with a Community, then click on Learn More in the Interest box. Find OPO link under list of groups … One-Person (& Small) Office Special Interest Group

  6. - Encourage the recycling and comparison of documents & resources - Cooperate so we can share the knowledge & workload- Collaborate to reduce burden Mission of the OPO SIG

  7. 1) to help small and one-person offices develop & sustain their own international programs 2) to provide a support network of sympathetic colleagues to serve as resources3) to serve as a clearinghouse of ideas and materials that can be implemented and utilized by small offices with little financial investment or human capital Goals of the OPO SIG

  8. Time Management • Planning • Scheduling • Saying “no” • Interruptions & “emergencies” • Organization • Paperwork • E-mail

  9. Try to avoid e-mail for the first hour of your day – use that time to do the most crucial, substantive task of the day • Only check e-mail at designated times during the day (i.e., every 2 hours) • Say exactly what you need to say in the subject line • Create stock responses for routine requests • Use folders to store & archive for reference Avoid the e-mail time suck! How do you deal with e-mail?

  10. Perfectionism Practice “selective perfectionism” • Procrastination Avoid unfocused wandering • InterruptionsNeed a delicate balance to deal with sudden requests & demands. Consider the best ratio for you … Is it a true emergency? • Meetings Get the most out of each meeting Control the nibblers What is your greatest “nibbler”? How do you control your “nibblers”? How do you plan for meetings?

  11. Delegation is about development - it’s believing employees can do it • Delegation is NOT passing the buck, giving up control, refusing to make decisions, or shirking responsibility • Explain larger goals before giving smaller delegation tasks Learn the art of delegation No-one is an island, even in an OPO! We accomplish a lot more with help Who can help you?

  12. Match tasks to employee/helper skill set • Make work meaningful & allow for employee/helper ownership • Give them the tools they need, e.g., proper training, a work philosophy, clearly articulated goals, good communication, specific conditions for satisfactory completion Learn the art of leadership How can you be a better leader?

  13. A humorous look at leadership … • As defined by a second grader: Someone who leads. • As defined by a senior: Someone who assumes responsibility in a kind and compelling manner. • As defined by a teacher (Louis “Bob” Turansky): The aim of a leader should be the abolition of her raison d’etre through the development of cooperative, autonomous individuals who can lead themselves to a more egalitarian, cooperative and verdant future. And, oh yeah, one more thing: anyone who actually enjoys meetings should not be a leader. (The Seven Hills School, Cincinnati, OH)

  14. Reduce your burden … recycle knowledge and resources, share and compare • Learn to balance • Utilize your students • Collaborate internally& externally • Make technology work for you • Find resources Improving life in an OPO How can you reduce your burden? With whom can you share & compare?

  15. All things international …

  16. Resources • Networking • Websites • NAFSA Manual • Conferences & workshops • Webinars, live chats • State representatives, state organizations, NAFSA Knowledge Community representatives

  17. Small Group Discussion Exchange cards/contact info with your group • What are your tricks of the trade? • Admitting students? • Recruiting students? • Travel forms? • Advising students? • Workshops? • Orientation? • Transfer processes? • Health insurance?

  18. Feedback • Let’s share and compare …

  19. With thanks to the following for slide content: • Suzanne Hegland – New England Conservatory • Beth Engwall – Bryant University • Jennifer Armentrout – Wingate University • Paige Ramsey-Hamacher – Saint Leo University • Aaron-Felicia Perfetti-Nance – Carson-Newman College

  20. Question Time

  21. Thanks for coming! This PowerPoint will be posted in OPO Resources on the NAFSA site http://www.nafsa.org/groups/home.aspx?groupid=30 Contacts Helen R. Dolive hdolive@bsc.edu Eileen Hamme hamme376@erau.edu Paige Ramsey- Hamacher paige.ramsey.hamacher@saintleo.edu

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