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Learn about tough HR issues entrepreneurs face in recruitment and retention. Explore policy opportunities for workforce development. Gain insights on attracting talent and creating a thriving workplace.
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Preparing the Workforce and Attracting Talent State Policy Academy on Entrepreneurship Palm Springs, California November 15-17, 2000 Mark Troppe (mtroppe@ncee.org) (202) 783-3668 x195
Today’s Focus Tough HR Issues faced by Employers • Recruitment • Retention Policy Opportunities • General Insights • Recruitment • Retention
Tough HR Issues that face Entrepreneurs at the Firm Level • Recruitment/Attraction • Finding the right people • Matching to the right jobs • Challenge • Tight labor market • Vision, tech skills≠hiring skills • No HR dept-need “honest broker”
Tough HR Issues that face Entrepreneurs at the Firm Level Retention: Why do people stay?* 1) Feel like they can contribute to a successful organization; 2) Have good immediate surroundings (work team, boss); 3) Have some sense of control over their destiny; 4) Have information/resources they need to succeed; 5) Have interesting work with opportunities to learn/grow; 6) Receive fair compensation. *in no particular order
Opportunities for Policy Makers: General Insights • Where can you make a difference? • Start with good data--gather more (environmental scan) • Know your market and design targeted strategies for it • Help firms establish good processes • Partner with trusted intermediaries
Opportunities for Policy Makers:Recruitment • Encourage regions to conduct audits • Increase pipeline • Promote Certification/Skill Standards • Workforce Investment Act
Pipeline • Promote science and technology education • Use nontraditional populations • Create excitement about opportunities • Enlarge the pool through community-wide effort • Assess opportunities for tele-work • Improve performance on CED indicators
Certification/Credentials • “Can you do the job?” • Develop internships, co-op programs, experiential and on-the-job learning opportunities • Www.Tekxam.com measures technology and problem-solving skills within technology environment-technology literacy
“Broad” Workforce Investment Act • Major public investment/opportunity • Need to establish credibility • Convenor/link to intermediaries • DOL funding more flexible (H-1B, RSAs)
Opportunities for Policy Makers: Retention • Clusters/consortia addressing common needs • Be strategic with limited resources • Support intermediaries • Electronic infrastructure • Customized job training funds
State Customized Job Training Funds • Training of current workers • 48 out of 50 states • Are they accessible to entrepreneurs? • Are they useful to entrepreneurs?