Integrating Incident Response with Privacy Requirements Janine Comstock Chief Information Security Officer
AEGON at a glance • Roots date back to mid-1800’s* • Life insurance, pensions andinvestment products • More than 40 million customers worldwide • EUR 378 billion in revenuegenerating investments(as at June 30, 2007) • Market capitalization ofEUR 21.5 billion (Bloomberg; as at August 21, 2007) • Approximately 30,000 employeesworldwide * AGO and Ennia in the Netherlands; Monumental Life in US; Scottish Equitable in UK
Cedar Rapids • Life Investors Insurance Company of America • 1979 AEGON N.V acquired • 3,500 employed
Multi-brand Strategy Local knowledge. Global power.
Why did it expand? • What were some challenges? • How did we overcome those challenges? Silo Processes and Responders IT Risk Focus State, Federal, and International Privacy Requirements
Expansion • Mitigate Privacy Risks • Meet Expectations • Manage Expanding Requirements
Challenges • Too many regulatory variables • Federated organizational model • Technology Mindset
Challenges Met • Key Stakeholder Involvement • Training and Awareness • Business Process Integration
Q & A Thank You.