Principles of Management & Production Fall 2015

1. Welcome to Fall 2015 Principles of Management & Production MGT 3114-01 10:00 -11:40AM Professor: Dr. Allison W. Pearson

2. Professor • Dr. Allison Pearson 302 V McCool Hall awp1@msstate.edu 662-325-7015 (office) 662-324-7806 (home)

3. Teaching Assistant Mr. Nathan Hammond 313C McCool Hall nlh150@msstate.edu

4. Class • Section 01, 10:00-11:40AM, Monday & Wednesday, McCool 100 • We meet the entire time. I want you maximize your learning and investment! Let’s talk business……. https://www.youtube.com/watch?v=UcOadPfIb_s What do these iconic companies have in common? Are they all the same age? What defines business success?

5. Our Philosophy in MGT 3114 • Great Managers seek out Responsibility and Accountability. Responsibility and accountability will be the drivers for how we learn together in this course. You are expected to act like a Great Manager and seek out and excel at your responsibilities in this course, as well as to strive to be accountable for your actions. • http://youtu.be/KpvWEx6Txdo

6. Basic Philosophy of MGT 3114 • Be a Great Manager in your coursework and career. Great managers … • Show up, each and every time; • Seek out responsibilityand accountability; • Act with integrityandhonesty; • Lead by example; • Work hard, often longer and harder than others; • Deliver results and achieve goals.

7. Great Bosses • Think about a great boss you worked for. Don’t name names. Don’t tell where you worked. What made that person Great? • 1. Our list

8. Worst Boss • Think about the worst boss you ever had. Don’t name names. Don’t tell where you worked. What made that person THE WORST BOSS? • 1. Our list • 2. Meet Jimbo http://www.youtube.com/watch?v=c4T7dDS5UrY As great managers, we can’t be that WORST BOSS. We have to do better. Much better. So how do we do it? We begin by (1) learning my expectations for you in this class, and (2) studying management to be the BEST BOSS we can be.

9. MGT3114 Student Responsibilities • 1. Play Fair and Be Honest MSU Honor Code AP’s Honor Code – don’t use ANYTHING other than what I tell you can be used on an assignment, test, or in class.

10. MGT3114 Student Responsibilities • 1. Play Fair and Be Honest Title IX of the Equal Opportunity in Education Act • MSU is committed to complying with Title IX, a federal law that prohibits discrimination, including violence and harassment, based on sex. This means that MSU’s educational programs and activities must be free from sex discrimination, sexual harassment, and other forms of sexual misconduct. If you or someone you know has experienced sex discrimination, sexual violence and/or harassment by any member of the University community, you are encouraged to report the conduct to MSU’s Director of Title IX/EEO Programs at 325-8124 or by e-mail to titleix@msstate.edu. Additional resources are available at http://www.msstate.edu/web/security, or at http://students.msstate.edu/sexualmisconduct/ Support Services • Students who need academic accommodations based on a disability should visit the Office of Student Support Services, 01 Montgomery Hall, call 662-325-3335, or visit the website at www.sss.msstate.edu.

11. MGT3114 Student Responsibilities • 2. Attend class with intent & desire to learn. • late for class = ABSENT • leave class early = ABSENT • late for an exam = 0 • After the third unexcused absence, each unexcused absence (up to a maximum of 20 unexcused absences) will result in a 2 point reduction from the student’s final average in the course. For example, if a student completes the course with an 82 average and has 10 unexcused absences, 14 points (7 unexcused absences over the limit of 3, times 2 points/each) will be deducted from the 82 average for a final grade of 68, or a D in the course. • As a manager, you will likely be fired after the FIRST unexcused absence.

12. MGT3114 Student Responsibilities • 2a. Excused Absences • Where there is sufficient documentation, include: • Participation in an authorized university activity. • Death or major illness in a student’s immediate family. • Participation in legal proceedings or administrative procedures that require a student’s presence. • Religious holy day. • Illness that is too severe or contagious for the student to attend class. • Required participation in military duties. • Mandatory admission interviews for professional or graduate school which cannot be rescheduled.

13. MGT3114 Student Responsibilities • 2a. Unexcused absences – a few examples • “I need to study for another class” • “I had to work” • “I couldn’t find a parking place” • “The shuttle was late” • “I had to attend a meeting/study group/class trip, etc. for another class” • “I was taking a test in another class” • “This was the only time I could see my advisor” • “My car wouldn’t crank • “I had a flat tire”

14. MGT3114 Student Responsibilities • 3. Get the Required Materials. (a) Fundamentals of Management*, 7th edition, by Griffin. South-Western CENGAGE publishing, printed text ISBN: 9781133627495. Ebook ISBN: 9781133589426 We will use ONLY the book (print ORebook) in class, however, the publisher has created a special, lower-priced bundled package of the book, their study materials, and access to the E-book for you through Barnes and Noble. It is entirely up to you whether you buy the bundle or not. The bundle of text, study materials, and ebook access ISBN 9781285713243 (b) Operations Management*, 11th edition, custom edition, by Stevenson. McGraw-Hill Irwin. ISBN: 9781121680807 Purchase either the print or etext version. For the etext, ISBN 9781121680814 (c) The Wall Street Journal. Examples from the WSJ will be used in class discussions and for cases. (d) Calculator: You may only use a basic arithmetic function calculator for in-class assignments and exams. You may not use a calculator with data storage capability or a graphing calculator. You may not use a cell phone. (e) #2 pencil for exams * The custom published Operations Management text contains only the chapters we will cover in the course. It is a subset of the original, hard-back full edition. (f) Your MSU Student ID

15. MGT3114 Student Responsibilities • 4. Be adequately prepared for this course (and your career). • Pre-requisites: Junior level standing (60 hours), and BQA 2113 (or ST2113 or equivalent to Stats I). • Pay attention in class & give me your attention. • Take notes. • Read the textbooks. • If you don’t understand a topic and/or don’t understand why it’s relevant, ASK. • Be prepared to answer questions in class. • Do your work.

16. Hmmmm….how does she know if I’m paying attention? Non-verbal communication is easy to read

18. MGT3114 Student Responsibilities • 5. Know and Embrace what you are getting into in the course. • Course Objectives • The Management half of this course is designed to convey the basic concepts of the management function in organizations, including defining management, history of management, business environments, ethics, planning, strategy, organizational structures, job design, human resources, motivation, leadership, employment law, teams, communication and organizational control. • The Production Management half of the course is designed to examine the specific management processes used to create goods and services. This section of the course will cover production strategies, decision making, forecasting, capacity planning, facilities layout, quality, statistical process control, inventory management, and just-in-time management techniques.

19. So what does a Manager REALLY do and how does it relate to this course? A message from a real Manager. RED TERMS indicate concept names that I added and that we will study this semester. ……an update since the last time you saw the plant. I have implemented a conveyor line [PLANT LAYOUT] (challenging since we still produce all items by hand) [CRAFT PRODUCTION]. The line increased our capacity by 30-40% [CAPACITY] depending on which items we are being produced [PRODUCT MIX]. I have reconfigured the plant in a way to encourage a smoother flow of materials [LINE BALANCING] through the departments. I moved raw material storage [INVENTORY] to an off site warehouse, which serves as a very convenient tier 1 supplier [SUPPLY CHAIN]. All of these changes, along with improvements in other departments, have allowed the company to meet and exceed the high demands of our customers[CUSTOMER SATISFACTION] and gave way to the most successful year for us in our history.[ACHIEVING GOALS]

20. So what does a Manager REALLY do and how does it relate to this course? As you might remember, the company is undergoing pretty remarkable growth rates [PERFORMANCE] (We have made Inc Magazines 5000 list two years in a row). We are projecting [FORECASTING] this year will be even better. To counter this, I am planning [PLANNING] and developing a second shift [ORGANIZING], and shooting for an implementation date around April-May. This brings a whole new set of challenges for my team to figure out [PROBLEM SOLVING]. One of the first challenges that I am running into is finding very reliable Shift Managers [HUMAN RESOURCES]. I am going to promote from within for the first shift, but I will be looking for a Second Shift Manager. I was wondering if you know of anyone that might fit our "Can Do" culture?[ WORK ETHIC and LEADERSHIP] I am still working on getting a Position Description [JOB DESIGN] that will include all responsibilities and qualities that I am looking for in an applicant, but I can forward one on to you if you would like as soon as I get it finalized. Any help would be much appreciated!

21. MGT3114 Student Responsibilities • 6. Contribute to class rather than distract from it. • Voluntarily participate in class discussions: “I don’t know” doesn’t cut it. Try to keep up and understand. Try to have FUN learning. • Don’t disrupt class • No use of cell phones • No Texting, no surfing the web, no games, etc. • 10 points on an exam grade for each call or text message or web surfing, etc. • Likewise, should my cell phone ring during class or should I text in class, I will give each of you 10 points.

22. MGT3114 Student Responsibilities • 7. Communicate Your Needs. • Seating & Special Needs • Turn in the seating request FORM from the class website to me by 1:00PM, August 25, 2015. • Include a brief explanation of the basic need that you are requesting an accommodation for. • Ask questions any time you don’t understand or need help

23. MGT3114 Student Responsibilities • 8. Be a good steward of the resources that we share. • We have a responsibility to the taxpayers of Mississippi and the private donors to use these facilities responsibly. • In this class we will adopt the principles of “Leave No Trace” and “Serve the Next Customer” by implementing the following: • No food or drink in the classrooms, other than water. • At the end of class, remove anything you bring into the classroom with you. • Take newspapers to recycling containers in hallway (located beside Wall Street Journal stands). • Pick up what others before you left.

24. MGT 3114 Student Accountability • 1. Evaluation • Your grade in the course will be calculated as the simple average of 6 grades (5 exams & your assignment average). • Grade = Exam 1 + Exam 2 + Exam 3 + Exam 4 + FINAL + Assignments Average 6 • You will receive the grade you earn in this course. Grades are based on a 10-point scale. I do not curve. I do not round. And I most definitely do not simply give points because you need them.

25. MGT 3114 Student Accountability • 2. Exams • Exams will consist of a combination of multiple choice and short answer questions, as well as problems. Grades will be posted on-line and can be checked at any time. • Following each exam, after grades are posted, we will host an “Exam Results Review Session” outside of class. This is your chance to review your exam results. Watch the note at the top of the gradebook to see when these sessions are held.

26. MGT 3114 Student Accountability • 3. Assignments • Assignments will consist of homework problems, cases, in-class assignments, on-line quizzes and pop-quizzes. All homework assignments (cases, problems, questions, etc.) are in the course notes for each lecture at the course web site: • http://misweb.cbi.msstate.edu • Assignments can only be completed and turned in by the student present in class for the entire class meeting the day the assignment is due. • Show your work on all homework problems. • If you leave class early, you will receive a 0 for the assignment. • Late homework assignments will not be accepted.

27. What about the Prof? Responsibility? Accountability? • I will do my best to provide: • Organized materials. • A concise course schedule and stick to it. • Access to all class information and materials in advance. • Timeliness with regard to materials, information, grades, and the start of each class. • Quality theoretical and practical content and information. • Open door office. • Free-flowing, respectful communication and answers to any of your questions. • Accessibility outside of class if you need help with course materials. • Fairness and consistency in tests, assignments, grading. • Honest feedback. • No busy work – only work I believe you need to better understand a concept. • Assistance to you. • If you earn a B or better and impress me with your work ethic and character, I will be happy to serve as a reference and write letters of recommendation for jobs, internships, scholarships, and graduate school. Go ahead. Impress me!

28. And I’ll try to manage my non-verbal communication as well……..

29. But, you might get the “snake eye” if you aren’t engaged in class and/or give a completely lame answer to a question.

30. Who else am I responsible & accountable to?

32. Who else am I responsible & accountable to? • So, what sources of funds pay for the remaining expenses? • ____________ • ____________ • ____________ Mississippi State University Revenues

33. Sources of Revenue at MSU

34. Stakeholder approach to MGT A Stakeholder Approach to Management acknowledges and understands the needs of the groups which are stakeholders of an organization. Management must then take action that regards the interests of those groups. From the stakeholder approach to management, who should this class be accountable to? In other words, who are the interested parties that have a stake in MSU? 1. 2. 3. 4. 5. 6.

35. Attend class Strive to LEARN Be on time & don’t leave early Pay attention Take notes Read the books ASK questions Be prepared to ANSWER questions Do your work Play fair Be respectful Have FUN learning How to be successful in my class (and your career):

36. MISWEB: The COB Student Information System • Grades and all other course materials will be posted as part of MISWEB on the web-based Online Gradebook System. To access your grades, you will first need to “register” for MISWEB. To do this, go to the URL: • http://misweb.cbi.msstate.edu/editor • When you register for MISWEB, you must complete the information under the first link, “main information”. You MUST provide a valid e-mail address. Without your correct e-mail address, you will NOT receive course e-mails. If your e-mail address changes during the semester simply update your e-mail address at: • http://misweb.cbi.msstate.edu/editor • It is your responsibility to maintain the correct contact information

37. MISWEB -Checking Grades, E-mail Archives, & Course web-site: • To access your grades, the class calendar, e-mail archives, or the course we-site with downloadable notes, at any point during the semester, go the COBI web site: • http://misweb.cbi.msstate.edu • Click on your instructor’s name, for this course, Allison Pearson. • Scroll down the page to the section Courses Taught. • Select your course, MGT 3114, and • Click on the link for Online Grades. You will check your grades using the password that you selected when you registered for MISWEB. You will also find links for course website (on-line notes), e-mail archives, absences, in your gradebook.

38. Access the private course website through the Online grades link

39. Go here for course materials

40. Assignments due by 8/25

41. Course Outline • Principles of Management Section of Course • All Assignments for this portion of the course come from Griffin’s Fundamentals of Management. • Introduction & Overview of Course. Review of Syllabus. • Assignment #1: Register for MISWEB by1:00PM, 08/25/15. Must complete the “main information” section and provide correct e-mail address. Go to http://misweb.cbi.msstate.edu/editor to begin. • Special needs Seating Form to me by 1:00PM, 08/25/15. • Assignment #2: Complete Know Your Syllabus quiz on-line by 1:00PM, 08/25/15. Check the course website for the link.

42. Why are you here in MGT 3114?Complete the student information sheet and turn in. • Major • Degree • Interests • Career • Job • Life • WHAT IS YOUR PURPOSE? – my job is to help you get there.

43. So what do you need to do? • _______________ • _______________ • _______________ • _______________ • _______________ • _______________ • _______________

44. Steve Jobs, on being a successful manager and boss http://www.youtube.com/watch?v=D1T752majCE

45. What type of manager will you become?

46. Class Wednesday, Aug. 19 • Chapter 1: Understanding the Manager’s Job • Read the chapter • Register for MISWEB. Make sure you can access to the course materials. • Read anything posted on the course website • Pick up a copy of the Wall Street Journal before class • Let’s really LEARN Management to be the BEST we can be.