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Chapter 11 Human Resource Management

Chapter 11 Human Resource Management. Human Resource Management. Human resource management (HRM) is the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.

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Chapter 11 Human Resource Management

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  1. Chapter 11 Human Resource Management

  2. Human Resource Management Human resource management (HRM) is the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals. See figure 11.1

  3. Functions of HRM • Determining HR Needs (Human Resource Planning) • Recruitment • Selection • Training and Development • Performance Appraisal • Compensation Management & Pay System • Industrial Relations (Employee welfare and safety, collective bargaining, trade union, Discipline etc) • Employee Movement (Separation)

  4. Determining HR Needs • Prepare HR Inventory • Prepare Job Analysis • Description • Specification 3)Assess Demand 4) Assess Supply 5) Establish Strategic Plan

  5. Job Analysis A study of what employees do who hold various job titles. • Job Description A summary of the objectives of a job, the type of work to be done, the responsibilities and duties, the working conditions, and the relationship of the job to other functions. • Job Specifications A written summary of the minimum qualifications required of workers to do a particular job.

  6. Recruitment Recruitment is the set of activities for obtaining the right number of qualified people at the right time. Its purpose is to select those who best meet the needs of the organization. There are two sources of recruitment • Internal Sources • External Sources

  7. sources of recruitment Internal Sources • Transfers • Promotions • Employee recommendations • Retrained employees • Department reorganizations External Sources • Newspaper ads • Internet • Job fairs • Employment agencies • Competing organizations • Union organizations • Advertisements • Temporary help services • College placement

  8. selection • Selection is the process of gathering information and deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization. Steps of selection process: • Obtaining complete application forms. • Conducting initial and follow-up interviews. • Giving employment tests. • Conducting background investigations. • Obtaining results from physical exams. • Establishing trial (probationary) periods.

  9. Training and development Training and development includes all attempts to improve productivity by increasing an employee’s ability to perform. A well-designed training program often leads to higher retention rates, increased productivity, and greater job satisfaction. • Training focuses on short-term skills • Development focuses on long-term abilities.

  10. Training Methods • Orientation • On-The-Job • Apprenticeship • Off-The-Job • Online • Vestibule • Job Simulation

  11. Development Methods • On-the-job coaching. • Understudy positions. • Job rotation. • Off-the-job courses

  12. Performance appraisal Performance appraisal is evaluation that measures employee performance against established standards in order to make decisions about promotions, compensation, training, or termination.

  13. Performance Appraisal Establish Standards Communicate Standards Evaluate Performance Discuss Results Take Corrective Action Use Results to Make Decisions

  14. Compensation & Pay System Compensation:Compensation is the monetary and non monetary benefits and incentives received by an employee from the organization in exchange of his skills, knowledge, time and efforts in the organization. Competitive compensation and benefit programs can have a tremendous impact on employee efficiency and productivity. Pay System: The way an organization chooses to pay its employees can have a dramatic effect on efficiency and productivity.

  15. Pay System • Salary • Hourly Wages/ Day work • Piecework system • Commission Plans • Bonus Plan • Profit Sharing • Gain Sharing • Stock Options

  16. Other types of Benefits • Fringe Benefits: Benefits such as sick leave pay, vacation pay, pension plans and health plans that represent additional compensation beyond base wages. • Cafeteria-Style fringe benefits: Here, employees are allowed to choose the benefits they want up to a certain dollar amount.

  17. Motivating Employees • Extrinsic Reward • Intrinsic Reward

  18. Employee Movement • Promotion/Reassignment • Termination • Retirement • Resignation

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