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IS596 IT in Emerging Countries

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IS596 IT in Emerging Countries. Olayele Adelakun (Ph.D) Assistant Professor CTI Office: Room 735 CTI 7th Floor Phone: 312-362-8231 Fax: 312-362-6116 Email : yele@cs.depaul.edu Web: http://facweb.cs.depaul.edu/yele. Agenda. Expectation? Course Overview Areas of Interest Lecture Notes.

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slide1
IS596IT in Emerging Countries
  • Olayele Adelakun (Ph.D)
  • Assistant Professor CTI
  • Office: Room 735 CTI 7th Floor
  • Phone: 312-362-8231
  • Fax: 312-362-6116
  • Email : yele@cs.depaul.edu
  • Web: http://facweb.cs.depaul.edu/yele
slide2
Agenda
  • Expectation?
  • Course Overview
  • Areas of Interest
  • Lecture Notes
slide3
Expectations?

Reasons to study IT in Emerging Country

What would you like to get out of this course.

slide4
Agenda
  • Expectations?
  • Course Overview
  • Areas of Interest
  • Lecture Notes
slide5
Course Overview
  • Objective
  • Topics
  • Course Materials
  • Assignments
objectives
Objectives
  • A better understanding of the IT challenges facing organizations in emerging countries
  • A better understanding of issues involved in building a success global software team.
  • Students will have a practical exposure to the reality of information technology (IT) in an emerging/-developing country (Brazil).
  • A visit to Rio
slide7
Topics
  • Information Technology Impact on Transnational Firms
  • Global Software Teams
    • Crossing Borders
  • Assessment of Global Software Teams
    • Problems of Global Software Teams
  • Solutions to the Global Software Teams Problems
    • Telecommunications Infrastructure
    • Development Methodology
    • Architecture and Task Allocation
    • Building the Dispersed Team through Trust, Communication, and Personal Bridges
    • Specialized Management Techniques
  • Offshore IT Outsourcing
course materials
Course Materials
  • Case studies
    • HBS Cases
      • Submarino.com: The Challenges of B2C Commerce in Latin America. Case 801-350
      • PSA: The world’s Port of Call. Case 802-003
    • Other supporting documents
      • Readiness for the Networked World: A guide for Developing Countries by Center for International Development at Harvard University.
group assignment
Group Assignment
  • About 3-5 Students per group
    • Analyze one category of the readiness guide.
    • No single category may be selected by two groups
    • Deliverables include
      • Group contribution to the class web site
      • Presentation of readiness for ICT (only one category per group)
slide12
Agenda
  • Expectations?
  • Course Overview
  • Areas of Interest
  • Lecture Notes
reference discipline
Reference Discipline
  • Political Science
  • Economics
  • Law
  • Management
  • International business
  • Human computer Interface
  • Cross cultural studies
  • Law
  • Sociology
  • Psychology
  • Telecommunications
  • Computer Science
slide14
Globalization
  • A definition:
    • As increased permeability of traditional boundaries such as nations, time and space (Parker, 1998)
slide15
GLOBAL IT ISSUES
  • Issues of Interest
    • To what extent does the growing power of information technology enable globalization?
    • To what extent does increased globalization create demand and markets for ever more refined information technology?
    • Do the new technologies enable firms to consider new markets and new activities?
    • Do the desires of firms for international activities create demand for new technologies?
    • Are uses for information technology in a global setting merely the logical extension of domestic information technologies?
    • Does operating internationally create new areas of decision making such as the structure for direct foreign investment
          • (Iyer, 1988)?
slide16
IT in Emerging Countries
  • Area of Interest
    • National or Country level
    • Multinational firms (IT vendors and non-IT vendors)
    • Local vs. global issues
    • Groups and teams
    • Individual
slide17
IT Issues in Emerging Countries
  • Global IS Issues
    • At the National level
      • Social and cultural issues at the country level
      • Economics
      • Technology sophistication at the country level
      • IT policy and legal issues
it issues in emerging countries
IT Issues in Emerging Countries
  • Global IS Issues
    • At the organizational level
      • Issues involving matching global IS strategy with global business strategy
      • Issues on the technical platform for Global IS applications
      • Issues involved in International data sharing
      • Issues of global IS projects
slide19
IT Issues in Emerging Countries
  • Global IS Issues
    • At the group level level
      • Global software teams co-ordination
      • Global project management
      • Distance and time differences
      • Cultural issues
it issues in emerging countries1
IT Issues in Emerging Countries
  • Complexity in Understanding Global IS
    • Global IS is an extremely broad topic.
    • There are numerous potential stakeholders.
    • Global IS can be addressed from the perspectives of
      • (1) national governments,
      • (2) economic regions (e.g. EU),
      • (3) multinational and domestic firms,
      • (4) firms building vs. using IS technology,
      • (5) IS (or other) departments within firms,
      • (6) labor markets within countries, and
      • (7) consumers.
      • (8) different business processes across boarders
it issues in emerging countries2
IT Issues in Emerging Countries
  • Based on detailed interviews with IS executives charged with managing international IS, Ives and Jarvenpaa (1991) outline four aspects of global IS:
    • Matching global IS strategy to global business strategy;
    • Issues involving the technical platform for global IS applications
    • Issues involved in international sharing of data; and
    • Issues of IS projects spanning cultures.
it issues in emerging countries3
IT Issues in Emerging Countries
  • Other ways to study IT in Emerging Countries
    • The impact of information on people of different cultures;
    • The differences in information sought and used by people of different cultures (and the strategies and approaches to decision making and other task performance by people of different cultures); and
    • The mechanisms for developing information systems to be developed and/or used by people of different cultures.
      • For example to what extent do design methodologies used in France, Germany, Japan, or India account for specific cultural values,
      • Can lessons learned in these countries enrich design methodologies used in Canada or the U.S.?
    • Diffusion of IS in developing countries
slide23
Agenda
  • Expectations?
  • Course Overview
  • Areas of Interest
  • Lecture Notes
globalization and information systems
Globalization and Information Systems
  • Forces Driving IT in Emerging Countries
    • Demand for new global consumer
    • New global business customer
    • Global outsourcing
    • Global product R&D
    • Internal development
    • Individual development
globalization and information systems1
Globalization and Information Systems
  • Transnational Corporations
    • The traditional organizational form is changing to one that is both integrated and more similar to a network organizational structure. This new form is labeled transnational corporation.
      • Globally efficient
      • Strong locally
      • Big and small at the same time
      • IT is central to the success of its operations
      • IT is part of the corporate strategy
globalization and information systems2
Globalization and Information Systems
  • Global demand
    • The global customer
      • Demand for global services and products (hotel, airline, etc.)
    • Global sourcing and integration of the supply chain
      • Products are being assembled from multiple sources and information systems are used to coordinate the logistics
    • Global product R&D and shorter product cycle
      • Global design (e.g. ford CAD)
    • Harmonization and standardization of report requirements
      • Account
      • Global strategy
    • Economy of Scale
slide27
Globalization and Information Systems
  • Implication of Globalization on IS department
    • IS department need to be global as well
    • Integrated Network in which global systems maintenance and development efforts are increasingly shared across boarders
    • This means that responsibilities are shared globally.
globalization and information systems3
Globalization and Information Systems
  • Implication of Globalization for the IS function
    • The Integrated Network IS Organization
    • Development of global applications that support global processes rather than local or regional processes.
    • A shift away from geographical or national boundaries
      • Decentralized
      • IS unit operates independently
globalization and information systems5
Globalization and Information Systems
  • Characteristics of Integrated Networks
    • Common global architecture
    • Powerful telecommunication backbone
    • Uniform global systems with flexible modules tailored to address systems worldwide
    • A culture of shared management
    • A culture of shared application building
    • A culture of shared innovation
slide31
Globalization and Information Systems
  • Characteristics of Integrated Networks
    • Global IT strategy driven by senior executives
      • Financial, operations support
    • Standardization
      • Architecture, telecom, application, hardware, development process, quality standards etc.
        • To ease communication between units and partners
        • Ease of data transfer
        • Ease of application reuse
globalization and information systems6
Globalization and Information Systems
  • Center for Global Applications
    • Is a development center that unifies all development work for one or more global application systems
    • The center are responsible multiple releases of the global applications
    • The center “own” the global system
      • End-to-end responsibility from requirement and enhancement requests through pilot testing and global roll-out.
globalization and information systems7
Globalization and Information Systems
  • Center for Global Applications
    • CGA Problems
      • Conflict with local or country manager
      • Business case must be convincing
      • Flexibility
      • Budgets source
      • Creation of a liaison role with the local operation
      • 360 view.
slide35
Agenda
  • Expectations?
  • Course Overview
  • Areas of Interest
  • Lecture Notes
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